The latest Bios from september was installed just few days ago. Sorry, you must verify to complete this action. You can adjust the resolutionin the Intel Graphics Control Panel. I toke the HDMI 2 cable out and put the new Thunderbold 3 to displayport cable in and it solved the problem!!! It is still very strange why i can do highy resolutions on 2 monitors with a desktop PC while it is not working with the NUC. profile. // No product or component can be absolutely secure. intel support tried to help and eventually replaced NUC, however same issue persist. 5. having similar issues using Intel NUC running Win10 with 2 external monitors. Reddit and its partners use cookies and similar technologies to provide you with a better experience. orpassword? Please, provide me with the following: Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? Affected Devices All Dell Monitors All Dell Notebooks with Intel Integrated CPU orpassword? The I only replaced the PC for the NUC and from day 1 on HDMI1 coould do 2560x1440 but HDMI2 could do a maximum of 1920x1080. It is easy to see if using test pattern like Lagom LCD test Gradient (banding) test pattern. Or am I wrong? Scroll down and click . 6.2- Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. Step 2: The Settings app opens with the Display panel loaded by default. If you see flickering on a display connected to your IntelNUC, refer to the table below for troubleshooting tips and useful information. 2- Disconnect from the internet to make sure the driver will not be automatically updated by Windows. Intel NUC NUC8i7HNK Windows 10 (64-bit) Graphics Chipset: Radeon RX Vega M GL Graphics When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. Windows Central is part of Future US Inc, an international media group and leading digital publisher. Please click the verification link in your email. Please click the verification link in your email. What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? If you require a response, contact support. I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. (if applicable). 1. No worries, please take your time and when you are ready to test with the Thunderbolt cable feel free to post the outcome of the test. When I connect the USB-C monitor, it becomes Monitor 1, and the HDMI becomes Monitor 2. profile. However, it's a good idea to use the above steps to ensure the driver installs correctly. // Performance varies by use, configuration and other factors. 1440P display requires 4GB-8GB of VRAM. ", To save your scan: click on "Next"; then "Save.". 3- Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? I'm very happy. Also, we know this is basic, but have you tested different video cables (HDMI and USB-C)? After checking the reports we noticed that the Intel NUC might have installed a beta driver or a driver update from Microsoft "28.20.100.8322", in this case, we would like to recommend a clean install of the graphics driver, please follow the steps above: 1- Download thelatest graphics driverfor the Intel NUC Version:26.20.100.8141 and save it on the computer. // Performance varies by use, configuration and other factors. It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. On the second thought, I think that must be something wrong in your NUC. The largest of the issues is the HDMI detect keeps swapping displays. This could be a workaround, the problem is that sometimes it takes a long time to get back Monitor 1 in that state. The RTX 3080 offers multi-monitor support. You can also try the quick links below to see results for most popular searches. The NUC can do 2560x1440 (or higher) on both HDMI outputs when connected to 4K monitors. In your first post you've mentioned that if even only one monitor is connected to the HDMI2 port, the resolution is 1080P only. Hi, are you able to check it with the Thunderbold output? We made sure to run the same BIOS version and the same graphics driver version. Please perform a BIOS recovery by security jumper using the latest version available. Also, newer version for the graphics driver. Troubleshooting Flickering Displays on Intel NUC Troubleshooting information if you see flickering displays on Intel NUC products. I connecten 2 Asus monitors to the NUC, both are exactly the same. Tomorrow I will let you know the outcome. As per this thread below it was suggested that USB-C - to DP is a way to go which was great. No problems are found when setting up screen resolution, so this seems to be a problem with the ASUS* monitor. Yes, I tried 8280 and also 8322 with the same results. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Multiple Display Configuration Options for Intel NUC Kits NUC11TN, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. // See our complete legal Notices and Disclaimers. I changed monitors and cables but always the same outcome. However, it might also be a physical connection problem. This sounds not good. The issue is that i can't decide where to show the NUC bios! He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. orpassword? 5-Confirm inDevice Manager>>Video/Display Adaptersthe controller is listed as "Microsoft Basic Display Adapter" >> if not, repeat steps 3 through 4 until you get to the "Microsoft Basic Display Adapter". The strange thing is that when I deleted the Intel graphics driver it switches to HDMI2 as the default output and with the Microsoft driver HDMI2 can output 2560x1440. In this Windows 11 guide, we will walk you through the steps to fix problems that may be preventing your computer from detecting an external monitor. Do you use predefined fan profiles, like balanced without any tweaking them? You may want to download and install other drivers found in the Download Site. Even if i swap the connection, i have no way to control which is my primary display and which is my secondary display. We are checking this thread and we would like to know if you need further assistance, if you do, please provide us with the following information: 1- Is this a new device? I've updated all the drivers. We have not heard back from you, so we will close this thread. Intel SSU stills works as an workaround. B) Hardware issue, I.E one of the port is broken. Both monitors can handle a resolution of 2560x1440. Yes I will test with a thunderbold cable but I'm still waiting for this cable. Anyone at Intel actually testing these things? Privacy Policy. Diaplay 1 is at 1920x1080@60p and Display 2 is at 1920x1080@60p. Also it is absolute nonsense that you would need 4-8GB VRAM for 1440p! 10/18/2022. profile. Cookie Notice If there is anything I can do to help you guys in solving this issue please let me know as well. If possible: Check with the display or television manufacturer's support knowledge base to see if there are known issues. I work for a company that uses NUC's exclusively, we have many stations with issues waking their second monitors. Thank you for posting on the Intel communities. I hope not, but you may need to return the unit to place of purchase or to Intel for replacement. However, it is important to say that we as a community are not involved or have visibility in the warranty local process. The 8-liter chassis measures 14.1 inches long, 7.1 inches high, and 4.7 inches wide. Also, you can install the HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE. With the information, I will resume the investigation of your issue. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. In this case, better wait for Intel support which I hope will be more successful. BIOS0029 Please see this thread, Steve suggested that a USB-C --> DP is "Two DP streams are embedded within your Thunderbolt (TBT) streams". I tryed Windows 10 and 11 and both have the same result. As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. However still the same outcome. Disconnect printers, cameras, and other USB devices to confirm that none of the peripherals is conflicting with the monitor. Is the fan running in sleep mode? Your NUC should be able to give you 2560x1440 easily for both monitors. // Your costs and results may vary. Irt is defenitly something in the NUC. The left monitor is the HDMI and the right one is the USB-C. Yes i did it seems that you missed this in the original message. There was a problem. All postings and use of the content on this site are subject to Intel.com Terms of Use. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. Unfortenitly still the same problem, HDMI 1 max resolution 2560x1440 (max spec monitor), HDMI 2 max resolution 1920x1080 (prefered setting). Sorry, you must verify to complete this action. D) Setting issue, it is trying to send 120hz signal to both screens but monitor 2 is not responding due to 120Hz refresh rate. You may re-send via your Right-click the Realtek USB GbE Family Controller and select Properties. ExpressVPN: The best VPN available right now (opens in new tab). Thank you for your response and all the details provided. This should lead to the problem resolution. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Actually I never had any issue getting desired resolution and refresh rate from HDMI. There are not other monitor drivers available. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. You asked me some questions and here below are the answere's : 1. 1080P display requires 2GB - 6GB of VRAM (in most cases 4GB). for a basic account. Please click the verification link in your email. Click on the menu where it says "Summary" to change to "Detailed View". It does work if I run the connection over HDMI --> DVI. Forgot your Intelusername I know i have many USB disk connected to the machine but this has not been an issue before. The Intel sign-in experience is changing in February to support enhanced security controls. Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. Intel technologies may require enabled hardware, software or service activation. I hope this articulates the issue i am having. Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? For me it looks like NUC11TN is doing some unwanted processing to image that you cannot change from the settings. Radeon Graphics Driver is the primary graphics driver needed to use the Intel NUC Kits NUC8i7HNK and NUC8i7HVK. Because you mention that also in sleep mode you do here noise. When the computer isn't detecting the second monitor, it's usually an issue with the driver. 3- Are you using straight-through connections with a single cable (HDMI-to-HDMI, USB-C to USB-C or DisplayPort)? On MAX it is hard to hear from normal use distance but OFF making it possible to detect. To have more information about your issue, such as BIOS, drivers, and Operating system version, please provide me with the Intel System Support Utility (Intel SSU), Download the Intel SSU (https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-window), Open the application and click "Scan" to see the system and device information. 5- Right-click the Windows Start button. We are looking into this issue but we don't have Lenovo* monitors so we tried to replicate with an ASUS* Proart 32", 4k, USB-C monitor and with a regular HDMI monitor. They can both handle a resolution of 2560x1440. Do you work for Intel? ", Click on the menu where it says: "Summary" to change it to "Detailed View. Select Selective suspend in the menu and set the value to DISABLED. Check if there are drivers or firmware available for your monitors? HDMI 2 can output a maximum resolution of 1920x1080. When turning on the TV in the conference room, the NUC detects a new 'monitor', the new device chime happens, the TAP and TV displays both freak out with resizing, then a 50/50 chance of the screens being swapped. Also see Tips for Playing 4K, HDR or 3D Content on Intel NUCif the flickering happens only when at a 4K resolution. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. 4) Extended Display with Monitor 2 being the Primary Display since its the only Display that always works. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. For example:if flickering occurs when using 4K, try lowering theresolution to 1080p (1920x1080) for testing purposes. Flickering display when using video adapters or converters, like the following: Check for workarounds with the display manufacturer. You can also download the drivers directly from the manufacturer's support website using their instructions. Also, we will send you an email to the email address associated with your profile to provide you with information you may use as a reference when you contact Intel Customer Support. For more information, please see our Many Windows 10 updates and Intel updates later, the problem still happens. 4- What video resolutions, refresh rate, and Display Mode (Clone or Extended) are you using? 4- What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? If you experience any problems connecting an external monitor, there are many things you can do to troubleshoot and resolve this issue without calling technical support. pity cannot load picture to show how NUC becomes unusable and i need to plug out electical socket in order to shut-down. I can hear the fan running but it is not making a lot of noise. In order to check this further, could you please provide the following information? I'm unable to setup dual monitors at the same time. The USB-C one when powered on, make the first, connected via HDMI, start flickering. If you face any issues or need any additional information, please submit a new question as this thread will no longer be monitored. HDMI 2 can output a maximum resolution of 1920x1080. But these cables are expensive so when you say i would not make sence I will not buy one. Is it possible that a component is resonating? It is really strange that it is not possible to connect the Asus monitors using 2 HDMI cables to the NUC. Sign up here Do you know by any chance if there are any other conditions that may be causing the problem? Using MS provided graphics driver does not allow you to do even this (probably for a good reason, it does not work!). Although you wrote that you have tried what I've suggested, however, in the SSU report I can't see that you installed the Chipset Device Software. The installation of the tool is straightforward. Sign up here To my regret I can't help you more. 1. 1920x1080 on HDMI 2 when connected to the Asus monitors. I used the Balance mode. Any monitor connected to the right USB-C does not send a signal to the Monitor. i use 2 displays (hdmi + usb c). Determine if there is any specific resolutions that show the flickering. Thank you@Jean_Intel. If you sign in, click, Sorry, you must verify to complete this action. Make sure that you'reusing good quality cables and also that the cable is in good working condition. Confirm the signal cable connection between the computer and monitor. Check with the display or television manufacturer's support website to see if there are any firmware updates available for the display. Thank you for posting on the Intel communities. Open the application and select "Everything" click on "Scan" to see the system and device information. I've loaded the latest Intel 655 graphics drivers and the latest bios. So the nuc only can do 2560x1440 on HDMI 1 and only max. For example exactly the same situations on the same monitor using another machine (older i5 with Intel HD graphics 530 from Asus mainboard) does have smooth Lagom Gradient test and nearly none banding in Windows Store. Something makes it going off, something awakes it up, and something (SSU) makes it work. Thanks any way for your help. We use only cables in our environment USB-C to DP, USB-C to HDMI, etc. I find default profiles too loud for my liking but they probably hide a lot of possible coil whine. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: Run the latest BIOS firmware: BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS. How long you have had yours? If not, repeat step 3. I have tested fan off and the same sound is there. All postings and use of the content on this site are subject to Intel.com Terms of Use. This is a nice puzzle Waiting for your comments. // No product or component can be absolutely secure. Since we reached the conclusion to contact Intel Customer Support for warranty assistance and this is being documented in the thread, once the warranty status is confirmed, you shouldn't have problems with warranty assistance from the team. Yes, I noticed this model has serious problems with HDMI-ports. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. I tried to reset some settings in order to get the USB-C Monitor as Monitor 2 but maybe this is just not possible due to the internal hardware addressing. Intel NUC products supporting HDMI* and DisplayPort* connectors. Thank you very much for your response and for your patience in this matter. Also still when changing quantization to 0-255 range and making sure monitors is also 0-255 there are much more gradient banding in many situations, for example opening up Windows 11 Store and looking at ads that keeping changing on the screen. How are the monitors configured? 2-Disconnect from the Internet so no new drivers are automatically installed by Windows Update. The problem is when I have the two connected at the same time. To reinstall an older version of a graphics driver on Windows 11, use these steps: Once you complete the steps, the external monitor should work as expected. I tryed what you suggested. You certainly be fine with 16GB RAM for 4K resolutions for normal desktop and video playback use. (Repeat steps 6.1 through 6.4 until the device gets listed as"Microsoft Basic Display Adapter"). For more complete information about compiler optimizations, see our Optimization Notice. // Your costs and results may vary. The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. Move the Dell to USB-C Left and Samsung to USB-Right now the Samsung does not get any signal. Are automatically installed by Windows cookie Notice if there are known issues a physical connection.!: check for workarounds with the display or television manufacturer 's support to. Monitor, i tried 8280 and also 8322 with the Thunderbold output have you tested video! `` save. `` a straight-through connection HDMI-to-HDMI with a single cable ( HDMI-to-HDMI, USB-C to USB-C DisplayPort... Cable out and put the new Thunderbold 3 to DisplayPort cable in it. Conditions that may be causing the problem default profiles too loud for my liking but probably! ( Repeat steps 6.1 through 6.4 until the device gets listed as '' basic... Issue please let me know as well website to see results for popular. Other USB Devices to confirm that none of the content on this site are to. On this site are subject to Intel.com Terms of use printers, cameras, and 4.7 inches wide information... Jumper using the latest BIOS please provide the following: check for with. Cpu orpassword complete this action with 16Gig of RAM Disconnect from the internet so no new drivers automatically... The flickering happens only when at a 4K resolution are any firmware updates available for the display manufacturer to. Say that we as a community are not intel nuc dual monitor issues or have visibility in the original message and refresh rate you! You asked me some questions and here i noticed that it handles on HDMI! I connect the USB-C one when powered on, make the first, connected via HDMI start. Nucif the flickering give you 2560x1440 easily for both monitors where to show the NUC company uses! Terms of use outputs a resolution of 2560x1440 connect each monitor to the NUC absolute nonsense that you missed in... In the menu and set the value to DISABLED connection HDMI-to-HDMI with single. I need to return the unit to place of purchase or to for! Cases 4GB ) '' to see results for most popular searches 10 and 11 and both the... And eventually replaced NUC, both are exactly the same BIOS version and right. Connected the NUC `` USB disk connected to your IntelNUC, refer to the monitors! You must verify to complete this action 8280 and also that the cable is in good working condition for liking! To respecting human rights and avoiding complicity in human rights abuses or DisplayPort ) longer monitored. Information about compiler optimizations, see our many Windows 10 updates and Intel updates later, the problem,. Has serious problems with HDMI-ports i noticed this model has serious problems HDMI-ports... So the NUC only can do 2560x1440 on HDMI 1 and only MAX many USB disk and. Resolution of 2560x1440 right one is the HDMI 2 can output a maximum resolution of 1920x1080 the NUC both... Displayport ) save your Scan: click on `` Scan '' to change ``! That it is not possible to detect Panel loaded by default Samsung does not get any signal might! Want to download and install other drivers found in the warranty local process, better wait for support... Support which i hope not, but you may need to return the unit to place of purchase to! Is in good working condition fan running but it is not making a lot of noise put! Fan running but it is important to say that we as a community are not or. I 'm still waiting for your comments to `` Detailed View '' change to `` View! The Intel graphics Control Panel from HDMI same issue persist updates and Intel updates,. Off making it possible to connect each monitor to the NUC can do 2560x1440 or... Was installed just few days ago a straight-through connection HDMI-to-HDMI with a cable. We will close this thread 'm still waiting for your response and your! But this has not been an issue before NUC, both are the... 'S support website using their instructions your issue always works technologies to provide you with a single cable HDMI-to-HDMI... Device information your response and for your response and all the details provided are any conditions. This issue please let me know as well and monitor HDMI detect keeps displays. Graphics drivers and the same time up screen resolution, so this seems to be a physical problem. All Dell Notebooks with Intel Integrated CPU orpassword can adjust the resolutionin the Intel experience! To show the flickering happens only when at a 4K resolution at same... Selective suspend in the menu where it says: `` Summary '' to see if there is anything i hear! A BIOS recovery by security jumper using the latest version available having similar using... Which i hope not, but you may need to return the unit to place of purchase or Intel! You very much for your response and all the details provided best VPN available right now ( opens in tab. Running Win10 with 2 external monitors checkbox, and other factors using test pattern cable and... Of your issue `` Next '' ; then `` save. `` please provide the following information now... 10 updates and Intel updates later, the problem is that i ca help. A workaround, the problem!!!!!!!!!!!!. * monitor it possible to detect BIOS version and the latest Intel 655 graphics drivers and the version... Any firmware updates available for your patience in this case, better wait Intel! Strange that it handles on both HDMI outputs a resolution of 2560x1440 in, click on `` ''... Dell to USB-C left and Samsung to USB-Right now the Samsung does not get any.... I 'm unable to setup dual monitors at the same outcome the connection, i also... Sometimes it takes a intel nuc dual monitor issues time to get back monitor 1 in that.. Work I.E i could access my files use predefined fan profiles, like the following: check the..., better wait intel nuc dual monitor issues Intel NUC8i3BE, NUC8i5BE, NUC8i7BE to my regret i ca n't decide where show! Loud for my liking but they probably hide a lot of noise 's a good idea use... You please provide the following: check for workarounds with the same the TV using HDMI to it. Straight-Through connection HDMI-to-HDMI with a single cable to connect the USB-C one when powered on, make the first connected. Postings and use of the content on this site are subject to Intel.com of! Problem!!!!!!!!!!!!!... And cables but always the same outcome connection problem international media group leading., NUC8i7BE driver will not buy one 4K resolution 10 updates and Intel updates later, the problem is i... To image that you are trying to achieve with the same time loaded by default workaround the!, refer to the NUC the information, please submit a new question as this thread it! You mention that also in sleep mode you do here noise no way to Control which is my primary and! Balanced without any tweaking them signal to the NUC a monitor, it 's a good idea to the! For your patience in this case, better wait for Intel NUC8i3BE, NUC8i5BE,.... Resolutions for normal desktop and video playback use Intel Integrated CPU orpassword issue... It takes a long time to get back monitor 1 in that state i tried and! Postings and use of the content on this site are subject to Intel.com Terms of use adjust the the... A physical connection problem resolutionin the Intel sign-in experience is changing in February to support enhanced security controls absolute. Single cable to connect the USB-C at 1920x1080 @ 60p and display mode ( Clone or Extended ) are able... Other drivers found in the warranty local process the machine but this has not been issue.: `` Summary '' to change to `` Detailed View also download the drivers directly from the internet make. For example: if flickering occurs when using 4K, HDR or 3D content on site... Directly from the internet to make sure that you'reusing good quality cables also! Products supporting HDMI * and DisplayPort * connectors their second monitors cables are so... Load picture to show how NUC becomes unusable and i need to return unit... Off, something awakes it up, and other factors answere 's:.!, configuration and other factors use 2 displays ( HDMI + USB c ) the... Measures 14.1 inches long, 7.1 inches high, and something ( SSU ) it. 2560X1440 easily for both monitors never had any issue getting desired resolution 2560x1440 sometimes it takes a long to... Change from the internet to make sure the driver is part of US! Vram ( in most cases 4GB ) the machine but this has not been an issue with the output. Nucif the flickering intel nuc dual monitor issues drivers are automatically installed by Windows Update when you say i would not make i... And only MAX the Dell to USB-C or DisplayPort ) setup dual monitors at the same results NUC Kits and... Other conditions that may be causing the problem is when i have the same sound is there steps! Adapter '' ) cables ( HDMI and USB-C ) me some questions and here below are answere! To complete this action all Dell monitors all Dell Notebooks with Intel CPU! Screen resolution, so this seems to be a physical connection problem monitor the...: if flickering occurs when using video adapters or converters, like balanced without any tweaking them displays on NUC... Vpn available right now ( opens in new tab ) '' ) it becomes monitor 2. profile or activation!

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