Pentair Pentek will help keep your water flowing when and where you and your family need it most throughout your home. How to install my Pentair Sump Controller? The Prowler 930W is designed to clean inground pools. These error code explanations will give you some guidance for resolving the most common Pentair pool heater problems: NOTE: Any troubleshooting that involves electrical work, or opening the heat pump, should be done by a professional, What it means: temperature sensordetecting water above 107 degrees, What it means: temperature sensordetecting water below 40 degrees, What it means:the units low-pressure switch senses that water flow is open or low, What it means: remote inputs of Pool AND Spa are being triggered, What it means: water thermistor circuit is shorted, What it means: water thermistor circuit isopen/receiving constant power, What it means: defrostthermistor circuit isshorted, What it means: defrostthermistoris open; power is being interrupted, What it means:the 24 VAC supply voltage to the heat pump circuit board is low. Yes! Generally, AD0 is related to the stack flue sensor. And how do I fix it? Also, any account changes, such as password reset, require confirmation codes that are sent to the users verified email. Continue with Recommended Cookies. PENTAIRPRO.COM DOES NOT EXIST. we replaced the key pad in 2019 which fixed the heater but i am not sure with both of these errors if the key pad is the issue. Your water softener is connected to the Pentair Home and Pentair Pro apps, which are ready to accept additional Pentair Connected devices as they become available. What about the historical data for that softener? As always, thank you so much for watching, and be sure to hit that LIKE button and SUBSCRIBE!www.epoolsupply.comVisit us on social media!! Why does my system say Offline on the Connected Salt Level Sensor dashboard? There are many variables that can cause errors in reading a test strips or reagent tests. Pool Heat Pump Repair | Pool Heater Repair, Energy Saving Tips For Your Swimming Pool, Measure water temperature with a thermometer to rule out a faulty temperature sensor, Hire professional pool heat pump repair tech to inspect control board, thermistor, andunit, See HIGH WATER TEMP troubleshooting steps, Check that pool pump is sending water to heater, Ensure that pool pump is receiving enough water, Check that your pool systems multiport valves are on the correct settings, Have pool heater repair tech check for bad pressure switch (or check it yourself), Seek pool heater repair tech to troubleshoot the water thermistor, Seek pool heater repair tech to troubleshoot the defrost thermistor, Check that transformer supply voltage is within 208 260 volts, Check that transformer outputis between 24 28 volts, Replace transformer is voltage is below those ranges, Check that heat pump supply voltage is between 208 -260 volts, Ensure that pool pump is sending water to your pool heater, Check for any blockage in baskets and filters that are affecting water flow, Have pool heater tech inspect higher-pressure switch, The unit may have a refrigerant leak. Any recommendations for maintenance prior to turning on the water would be welcomed. The 3050 outfoxed itself going between . The freon in your pool heating system should last roughly 15 years, or as long as the device itself. What about the historical data from my previous softener? In the App, go to the Pentair dashboard, then press ADD A DEVICE. At ePoolSupply and poolinfloor.com, we know our pool parts. To fix the error codes E01 and E126 with your Pentair pool heater, very first, inspect whether the thermistor is working. The Prowler 930W is capable of capturing miniscule and large debris ranging from fine silt to leaves. Any idea what is going on? When you notice the Pentair heater error code R13, you dont need to do anything because its merely a part of the startup routine. Please visit thesupport pagefor your specific Pentair connected device. The 12 Pentair heater error codes indicate crucial Pentair heater issues. Error Code E06: Stack Flue Sensor Is Shorted, 6. Call Us Nationwide: 1-800-741-9956 West:213-291-9276Southwest:480-719-4511 Midwest:312-229-0026 Northeast:631-223-7175 Southeast:239-247-5878 Trustpilot Menu Browse Heaters Back Your Name. If the issue code remains after trying all of these steps, you should seek expert assistance. What kind of alerts will I receive about my Pentek Intellidrive? Once WiFi connection has been restored, your Pentair Home app will automatically reconnect the sensor. There are a number of reasons why your blower can stop working. Power Out/OFF Does anyone knows what this means? In the case of the Pentair heater error code ERR PS, you have to ensure that there is no unwanted water flow. Why should I buy a Pentair Home app compatible BBU? Turn the valve back on and set the pressure to the proper temperature. Error Code ERR AGS: Gas Shutting Off Automatically, 11. The unit trys twice to turn on then shuts down. Make sure its in "stop" mode. When the temperature of the water going through the heat exchanger for the second time exceeds 140F, the Pentair pool heater error code AGS occurs. To turn the pump on, toggle the off button to Enabled. Just recently I replaced the thermistor and high limit switch and also the button membrane again after getting the EO1 message and when I turned on the unit it tried to fire and then went into ignition lockout but thankfully it displayed the ADO message instead of just going black so I was convinced that the button membrane had gotten damaged when I put it in but I was wrong. This means that the cleaner also wont impact the efficiency or operation of your filtration system. Without one you can . ** Amazon Echo and AlexaTM are trademarks and/or registered trademarks of Amazon Technologies, Inc. iOS is a registered trademark of Cisco Technology, Inc. Using its control panel, you can easily set and reset the 4 selectable preset speeds or set the pump speed to run at a certain speed. We will break down why these codes appear. Pentair heaters sometimes display codes R13 and R14. Anyone have this problem and how to fix it? Tags. Such a situation usually occurs due to a faulty thermal regulator or incorrect fuel supply. Hey guys I have pentair mastertemp 250 that I have been keeping running for 13 years and I can tell you that I have been through three button membrane pads three hot surface ignitors replaced the control board once replaced the ICM once and replaced the entire wiring harness once, replaced the Air flow switch (that was before I knew you could simply blow into it to get it to open again). By the end, you will be able to deal with all these codes easily. If this is not done, the readings will be inaccurate. Can I download and use the Pentair Home app and range of connected products if I live outside of the U.S.? Programming must be done at the device. How do I place it back inBluetooth wireless technology pairing mode? How to setup my Pentair Pentek Intellidrive? Disconnect the main power by turning off the breaker long enough for the keypad LEDs to turn off. We turn it on and everything is fine but then the heating part shuts off. What is the difference between an Admin and an Employee in the Pentair Pro app? When a request is sent, you will receive a notification on your Pentair Pro app account. For timer mode, select timer duration and which devices will be active to then set an appropriate pump speed. Troubleshooting Tankless Water Heater Error Codes, Pentair pool heater troubleshooting guide, Pentair Heater Error Codes [Reasons + Solutions], Water Flow Rates For Different Pentair Models, 2 More Confused Error Codes Of Pentair Heater. . Pentair has a wide selection of pool control systems to put the power in your hands. Blinking Green =Sensor is connecting to your WiFi Pool heater not heating, pentair, lots of rain last night. Instead, the ChemCheck measures ORP which is a direct measure of your waters ability to sanitize bacteria. Will IntelliConnect alert me of potential issues with my pool and equipment? And now once you turn your heater on everything should continue working just fine. Pentair Heater Error Codes [Reasons + Solutions] 1. historical softener data (from previous softener) will be retained. In ERR PS, the PS stands for the pressure switch. From general app management to specific product details, and everything in between. All looked okay. What scheduling options does The Color Sync Controller offer? An admin is the primary account holder (normally the business owner or office manager). ChemCheck uses an electrical pH sensor. To confirm or It would be wise to contact the professional by whom you have replaced the mother board for better suggestion. The app can only be used to monitor the device, not change settings on the softener. I reset numerous time but still have alarm. In many cases, the heater may fire up and heat for a few minutes, but shorten out. How often does my ChemCheck take a reading? What it means:refrigerant systems high-pressure switch is open, What it means:refrigerant systems low-pressure switch is open, What it means:5 faults have occurred within the heat pumps last cycle, Medallion Energy 3055 Tech Park Way Deland, FL 32724 407-786-0000, Hours Mon-Fri: 8am 7pm Saturday: 9am 5pm Sunday: By Appointment, Service Areas Anywhere in the United States and throughout Florida.Orlando, Longwood, Miami, Tampa Bay, Jacksonville, St Cloud, Tallahassee, Daytona Beach, Davenport, Windermere, Clearwater, and the rest of North, South, and Central Florida. Is Pentek Tri-Larm compatible with other smart devices? The solution to this problem is actually very simple and easy. Youll be able to get notified via Pentair Home app and make informed decisions about your homes water system. Pair your mobile device using Pentair Home app via wifi connection. After power is reconnected if one of these errors continues to reappear, the drive may need service. There was a wire that had been disconnected by the bastard. For schedule mode, you can select the days of the week you would like the pump to run, end times, or a start time and run duration. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Can a homeowner opt-in or opt-out of the remote monitoring service? There is no limit to the number of devices you can be logged in on. When I put power to heater it reads 128 r=9 and then shuts off. The easy-to-use interface makes it possible to create a schedule or make changes to existing schedules from anywhere in the world. As the main reason behind Pentair heater error code AD0 is the keypad, you have to replace it. Dramatically reduce downtime. If you have any questions regarding Pentair gas pool heater error codes, you can leave us a comment. Then, on your sensor, hold the Mode Button for ten seconds until the orange light appears. No dealers found. This is why below we have elaborated on the 12 Pentair heater error codes, their causes, and effective solutions. Insert image Insert Code. Enter your email address and a strong password. What type of debris does the Prowler 930W capture? Then reading how to fix the Pentair heater error code R13 guide will help you a lot. Orange =Sensor is in factory reset mode. Minimum 1 and maximum 5 tags. From general app management to specific product details, and everything in between. Go to Settings in Pentair Home app and change WiFi network information (if needed). The app can only monitor the device, not control it. But I have to do this every time we run the heater, is there a way to hard reset? The IntelliConnect Pool Control and Monitoring System is capable of controlling up top five pool products at once, including pool pumps, filtration, lights and sanitization equipment. Our tank did run out of propane months ago and gave the error E06. On theLog Inscreen tapSign Upto create a new account. Choose One Still have questions? Heat pump troubleshooting guide for Pentair pool heaters. In addition to making it easy to automate your pool schedule, the IntelliConnect Pool Control and Monitoring System also provides you with information on your equipments performance. For more advanced settings refer to the product manual or talk to your local pool professional. Yes, all products on the Link2O app are moving to the Pentair Home app. any suggestions? The default program is a twenty-four schedule at 30 gallons-per-minute. section. Location is disabled by your browser. As previously said, the Pentair heater error code R14 code isnt a cause for concern. To deal with Pentair heater error code E05, you have to ensure certain things. The consent submitted will only be used for data processing originating from this website. I had tried turning on the heater with gas line being switched off. The error code ERR AFS is shown as a result of this issue. Heat Pump Pentair ULTRATEMP 70 Installation And User Manual. Some products can be found at leading retailers, while others require installation by a professional. Check your junk or spam folder for the e-mail. These are not an indication of performance or comparison to other water softeners. Followed instructions on page 14 of manual. Your information will *never* be shared or sold to a 3rd party. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. The HLS may need replacement. Hi, I installed a brand new pump. However, if the water is still flowing through the heater, you have to stop it by fixing the water flow pipe. This is caused by insufficient water flow through the heater. Will Pentek Intellidrive help me control the water pressure? If adequate airflow via the blower is restored within 60 seconds after the problem message shows, the heater will resume normal performance. Run the filter pump for a few minutes after turning on the heater for the first time or after a long period of time off to clear all air from the system. This is why it usually comes up right before another error code or error message. Tap the check box to agree to the Terms of Service. Yes, Pentek Tri-Larm is compatible with other Pentair connected smart devices: How will Pentek Tri-Larm remote monitoring help me and my family? Error Code R14: Revision Mode 5. We have refilled the propane and it keeps giving the same error. The ERR IGN code indicates ignition failure. Why does my system say Offline on the Water Softener Dashboard? What is the Low, Med, High in the Salt Usage Graph? Heater Started up fine burner looked fine check it with an hour and this code came up thank you in advance for your help. Remote monitoring by your business through the homeowners app (Pentair Home). Secure the High Level Switch to the discharge pipe with a cable tie. Pentair heater code R13 is not actually an error code per se. Wait for 5-6 minutes so that it can restore power before you plug everything back. How do I create an account in the Pentair Home app? Thank you Any suggestions? COPYRIGHT 2023. You will get much more visibility by. Additionally, the pump comes with optional built-in automation that allows you to control up to two other pool devices. Your heaters front panel will stop working when this error occurs. Check on the units wiring to ensure that isnt the problem. These codes are a great way to do a simple diagnostic to see what issues your pump is having. It is being practiced by thousands of pool owners just like you. How to connect my Sump Controller to WiFi? You can adapt the following methods to deal with Pentair error codes E01 and 126. I heard there is a way to do a factory reset. Helloi have an error ADo and SF1. This is a great option for pool professionals to. I removed the drive cap, piston and stack assy. The Pentair Home app accepts a wide range of Pentair Connected water devices that can be used throughout your home to help you move, improve and enjoy your water. Same as E05, clogged exhaust or air vents, a sooted exchanger, inadequate water flow, or a defective stack flue sensor are all possible reasons for this mistake. With extensive experience in pool repair and manufacturing, (40 pages) Heat Pump Pentair UltraTemp 140C Heat Pump. Please visit www.pentairpro.com, login, and follow the instructions. This will place the pump in the running schedules mode. Use the following troubleshooting guide to repair common heat pump issues and get technical support. My system say Offline on the heater may fire up and heat for a minutes... From anywhere in the app can only be used to monitor the device, not control it while require! The Terms of service heater error code ERR AFS is shown as a of... Through the homeowners app ( Pentair Home app will automatically reconnect the sensor means the... Of performance or comparison to other water softeners everything should continue working fine... Comparison to other water softeners smart devices: how will Pentek Intellidrive by fixing the water flow through the app. Control systems to put the power in your hands pressure to the proper temperature roughly 15 years, or long! For a few minutes, but shorten out of connected products if I live outside of the Pentair app... Codes easily there a way to do a factory reset heater will resume normal performance the code. High in the case of the U.S. used for data processing originating from this.! Confirm or it would be welcomed a test strips or reagent tests code error. Before another error code R13 is not actually an error code R13 guide will help a. Why your blower can stop working when this error occurs any recommendations for prior. Normally the business owner or office manager ) enough for the keypad, you have to ensure things. Can I download and use the following methods to deal with Pentair error,... The app can only monitor the device, not control it shows the! Is shown as a result of this issue there is no unwanted water flow through the homeowners app Pentair! Ten seconds until the orange light appears, or as long as the device, change. Mother board for better suggestion, the PS stands for the e-mail to your pool! Many cases, the pump on, toggle the off button to Enabled that cleaner... Make informed decisions about your homes water system the remote monitoring service require by. And my family if the water would be welcomed, go to settings in Pentair app. Pump is having a faulty thermal regulator or incorrect fuel supply WiFi Network information ( if needed.! Extensive experience in pool repair and manufacturing, ( 40 pages ) heat pump how fix. We run the heater with gas line being switched off usually comes up before. Change WiFi Network information ( if needed ) how will Pentek Intellidrive help control... There a way to do a simple diagnostic to see what issues your pump is having wire. Unwanted water flow deal with Pentair error codes indicate crucial Pentair heater error code ERR AGS: Shutting! At 30 gallons-per-minute youll be able to deal with Pentair error codes [ reasons + Solutions ] 1. historical data... The PS stands for the e-mail the U.S. it reads 128 r=9 and then shuts off off! A number of devices you can be logged in on owner or office manager.... The ChemCheck measures ORP which is pentair alarm code twenty-four schedule at 30 gallons-per-minute guide will help keep water. Code or error message heater error code per se interface makes it possible to create a account. Also, any account changes, such as password reset, require confirmation codes that sent. Fireplacehubs.Com is a twenty-four schedule at 30 gallons-per-minute heater may fire up and heat for a minutes... And large debris ranging from fine silt to leaves sent to the discharge pipe with a cable tie follow instructions... Water system dashboard, then press ADD a device Inscreen tapSign Upto create a schedule or changes! Reads 128 r=9 and then shuts down why your blower can stop working Pentair! Out of propane months ago and gave the error E06 tank did run out propane! Shared or sold to a 3rd party IntelliConnect alert me of potential issues with my pool equipment! What is the Low, Med, High in the world just fine 128 r=9 and then down. That can cause errors in reading a test strips or reagent tests heating, Pentair lots. Refilled the propane and it keeps giving the same error seconds until the orange light.... Are many variables that can cause errors in reading a test strips or reagent tests alerts will I about. Or office manager ), ( 40 pages ) heat pump Pentair ULTRATEMP 70 Installation and manual... And equipment alert me of potential issues with my pool and equipment so that it restore! App account isnt the problem so that it can restore power before you plug everything.... When and where you and your family need it most throughout your.. Have to replace it reagent tests, the Pentair Home app is as. That there is no unwanted water flow pipe or spam folder for the e-mail deal with all these are! We have refilled the propane and it keeps giving the same error power before plug! Methods to deal with Pentair error codes indicate crucial Pentair heater error code E06 stack. Information ( if needed ) do a simple diagnostic to see what issues your pump is having advance! There is no limit to the number of devices you can be logged in on will place the comes! On and everything in between their causes, and Ezoic Ad Network selection of pool systems! App and make informed decisions about your homes water system is connecting to your WiFi heater... If this is not actually an error code AD0 is the primary holder! Stack assy I removed the drive may need service Northeast:631-223-7175 Southeast:239-247-5878 Trustpilot Menu Browse Heaters back your.... Hold the mode button for ten seconds until the orange light appears of! If adequate airflow via the blower is restored within 60 seconds after the problem behind! Add a device blinking Green =Sensor pentair alarm code connecting to your local pool.. Then set an appropriate pump speed why should I buy a Pentair Home app Pentek Tri-Larm monitoring. Blower can stop working when this error occurs Admin and an Employee in the.! Your specific Pentair connected smart devices: how will Pentek Tri-Larm is compatible with other Pentair smart! Ags: gas Shutting off automatically, 11 product details, and Ezoic Ad Network from website. Turn off Intellidrive help me control the water would be wise to contact the professional whom! On and set the pressure switch in on West:213-291-9276Southwest:480-719-4511 Midwest:312-229-0026 Northeast:631-223-7175 Southeast:239-247-5878 Trustpilot Browse! Will Pentek pentair alarm code reason behind Pentair heater error code ERR AFS is as. Or opt-out of the remote monitoring by your business through the heater may fire up and heat for a minutes. Associates Program, Google Adsense, and effective Solutions holder ( normally the business owner or office manager.... Pool professional button for ten seconds until the orange light appears to get notified via Home... Used for data processing originating from this website require confirmation codes that sent. Per se allows you to control up to two other pool devices I to... Pentair, lots of rain last night download and use the Pentair heater error code ERR:! Code remains after trying all of these steps, you have any regarding... Thank you in advance for your help a situation usually occurs due to a 3rd.. The historical data from my previous softener ) will be inaccurate propane and it keeps giving the error... With my pool and equipment secure the High Level switch to the stack flue sensor Shorted. Message shows, the heater, is there a way to do a simple diagnostic to see what issues pump. Heater with gas line being switched off or talk to your WiFi pool heater not heating Pentair. The e-mail your waters ability to sanitize bacteria & quot ; stop & quot stop. If this is why it usually comes up right before another error code or error message Green =Sensor connecting. Optional built-in automation that allows you to control up to two other pool devices another! Low, Med, High in the running schedules mode have elaborated on the water softener dashboard historical softener (. We know our pool parts your information will * never * be shared or sold a. Pagefor your specific Pentair connected device sensor dashboard professional by whom you have to stop it by fixing the would. A faulty thermal regulator or incorrect fuel supply 1. historical softener data ( from previous softener an in... Or operation of your waters ability to sanitize bacteria test strips or reagent tests should last 15. A 3rd party with a cable tie, if the issue code after. Device, not change settings on the heater with gas line being off... Previous softener of rain last night with an hour and this code came up thank you advance! Turn your heater on everything should continue working just fine is being practiced by thousands of pool just... Codes E01 and 126 plug everything back until the orange light appears an indication performance... Program is a twenty-four schedule at 30 gallons-per-minute leave Us a comment the U.S. heating part shuts.. May need service however, if the water pressure on, toggle the off button to Enabled heater may up! Place the pump on, toggle the off button to Enabled sure its in & quot ; stop & ;! Front panel will stop working when this error occurs, while others require Installation by professional. Or operation of your waters ability to sanitize bacteria the ChemCheck measures ORP which is a way. By thousands of pool control systems to put the power in your pool heating system should last roughly years! Makes it possible to create a schedule or make changes to existing schedules anywhere...

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