When I trusted I wouldn't get ripped off buying from this website but I was wrong. As of this writing nine have died. We are here to help and appreciate your feedback. They have 400 plus dollars of my money I received 3 of my 10 fish order with one of them baked by heat pack placed directly on the bag. I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Just sent an order to Humblefish to qt for me too. good shipping time and good size corals . One by one two others developed white fuzzy patches. Europe also play important roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029. They sent me 10 snails 2 so dead they dissolved in the bag and nearly killed the others. Beware - scam!!! High quality marine life, excellent guaranty. FYI: we have not been affiliated with Petco for quite some time. Ordered abunch of different tetras, all of my black neon tetras arrived with ich and two already dead in the bag, two loaches died and abunch more from them didn't make, only ended up getting refunded 9$ worst place possible to order your fish they're owned by petco so realize where you're ordering from. Wotn honor store credit. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Hey again guys. Arrived today. Over the past year, we've found an average of 0.6 discount codes per month for SweetPaw. The bag water was cool and clean, fish were 98% healthy on arrival. Didn't know that was a thing. White background? People if I were U .video tape the boxes B4 you open and while you open then put it on Youtube if something is DOA. They keep your money, give you a store credit instead as if I would ever order from this horrible place again. I was home. LiveAquaria, the popular business to consumer website providing live corals and fish to both saltwater and freshwater hobbyists, was purchased by California-based Tropical Fish International. Why send sick fish to customers. I called the and they shipped out the 2nd one the following week. They say they have fish in stock only to be told days later they dont. They just take your money and send you sick fish. Ordered a midas blenny and it arrived deadno ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). They refused to provide a refund and threatened to block me from all future purchases if I filed a credit card charge dispute, which I did. those items are not redirected wholesale, but items at their location in WI (I think). Within a week, all 10 rams were dead, as well as 2 of the catfish I already had in my tank. A 1 rating is actually too much! LiveAquaria offers you the best shopping experience possible with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. Tip for consumers:Read the reviews from sitejabber and ignore the only positive reviews listed on the liveaquaria website. It is ealthy, just what I ordered and AWESOME. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. They do not really actually refund your money when the fish die. Thank you! A supervisor named Todd instructed me to titrate them and slowly let the acclimate overnight. Numerous fish arrived dead but they were quick to credit my account and I ordered more from them. Is liveaquaria.com a good resource to buy livestock from? Not valid in combination with any other offers. They currently don't have any Pygmy cories, but I trust that when they do restock, they will be very healthy. absorption of minerals from food. We have submitted to update the page showing the juvenile sizes. Foster & Smith company and last week the company has once again become independently owned. Get answers to your questions regarding aquarium lighting. It is very clean because no residue and any other material are added. In my experience with other businesses, if you order something on Thursday after the cutoff time, it counts as Friday morning, and next day air would be Saturday or at the latest Monday. Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. First, they offer free shipping of orders over $144.00. They shipped me fish barely past the fry stage 2 different kinds of fish so small you cant tell them apart. Service 11 Value 11 Shipping 11 Returns 11 Liveaquaria treats you like a person that does not make stuff up. We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. His primary interest is in corals which Jake pursues in the aquarium hobby as well as diving the coral reefs of the world. I 10/10 recommend them as they are always stocked with stuff. Foster and Smith and LiveAquaria! I've personally had good experience though. It just means that Live Aquaria was that good to be bought out. Click here to get notifications about new complaints of LiveAquaria. They take all the hard work so you can just add the fish to your display tank. The factors going into each brand's score include overall customer ratings, brand popularity, price competitiveness, as well as the number and quality of features offered relative to each brand's competitors. Their website reviews are only the positive ones. I get all my tangs from there in excellent health. Ill leave it at only 4 stars hoping they take care of the other issues and hoping it was two unique FAILURES on their part. Recent purchases have found the company to be selling fish barely over the Fry stage to fill their orders. " Have a great day. (adsbygoogle = window.adsbygoogle || []).push({}); Jake Adams has been an avid marine aquarist since the mid 90s and has worked in the retail side of the marine aquarium trade for more than ten years. LA fish can be a little touchy depending on what you order. I ordered several killifish; 6 rainbow Boesmani, 2 angelfish, and a dozen cardinal tetras. Free shipping should be a lower amount. The FedEx stunt guy arrrived at 5 pm one day with two deaths and I got full credit no questions asked. I have tried to work with Liveaquaria but they really just dont care. I had been wanting to get one for a while and had a hard time finding one. So they get away with changing the advertised size after the fact? our apologies it is the correct size." TCMAS Supporter. Also the plants i ordered arrived green and lush, and considerably cleaner than most plants I have gotten from alternative sources! Liveaquaria is reliable, so is bluegrassaquatics. Also slow shipping. I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. I qualified for the free shipping but no where did it Share your photos and videos with others to prove the truth of your words. I didn't answer so he left claiming he could not get access. As long as you have picture they will honor 14 days guaranteed. Don't have available "in stock" marine fish. Unless specified on the product page, we are unable to guarantee gender. . They failed to send a shipping email, which I was told to expect. I cancelled an order after it did not ship on time. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. They got MY money. LiveAquaria is your single destination for all things aquatic. I ordered 2 cichlids last Thursday. Advanced technology, 8:30 am - 5:00 pm CST, Monday - Friday. Been buying from them for years and have had mostly positive experiences. I knew this would not end well. I will never do business with them again, and I do NOT recommend them to any fishkeeper. The 3 rabbit snails that arrived alive had very poor quality shells, which says poor diet and care. Fish from my LPS don't die like this. And I should be OK with it! Ordered four fish. There are many factors that effect livestock availability and its unfortunate when order delays occur. I'm going to start ordering all of my fish/plants because the pet store here really sucks and has a crappy no returns/exchanges/etc. I included the following pics for my claim and it was denied because the fish photos were not taken away from the bag. I rearrange my day to make sure I can be there when the fish are delivered, and meet the carrier at the door. Not exaggerating, something like 12 hours a week spent on there just drooling over stuff I couldnt afford but wanted when I could. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I complained and of course customer service is no help. . Lima, Ohio. UPDATE a third ordered coral came in today. Is it temp staffing due to covid-19 or is there a more serious issue? I've ordered several times and WILL order again with them. See what aquatic life and supplies are up to 30% off. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. Wanna read the non-biased www.liveaquaria.com review? Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. I just take pictures of things on the sand or still in the bag. I received the sick fish YESTERDAY! So I paid 150$ for 3 fish and some shrimp and they only sent me 2 fish and the shrimp and said they shipped it all. May 19, 2020; Thread Starter #4 OP . But a month goes by, and when I checked the website the fish were back in stock. Acclaimed them to my tank with just a few catfish in it. They are very reliable. We have 0 ThePinkTailShop offers today, good for discounts at pinktailshop.com and other retail websites. When the shipment came there was only one fish that had a bad case of ich. Quick Answer : Is LiveAquaria a good site? 2nd fish died. Cindy S. Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. Especially very delicate species. Actually from DiversDen a couple times and Live Aquaria as well. The one fish I had not make it, they promptly refunded and offered to ship a replacement at their cost. JavaScript is disabled. Coupon used: 0 times From sustainably raised freshwater and saltwater fish, plants, invertebrates, corals, and reef rock to premium aquarium supplies, food, and equipment. They honored a fish that died on day 13 no problem. Today's biggest discount: your purchase. They sent me an empty bag. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. Through great effort on his part I was sent replacements for the fish that did not survive due to shipping issue. all at great prices! Making mistakes isn't the problem. LiveAquaria.com is your trusted source for aquatic life direct to your door. This is a tough lesson to learn. and our Buy Fish Online Now With PetCo!!??!! When I die don't cry for me; in my Father's arms I'll be.The wounds this world left on my soul will all be healed and I'll be whole. It's getting cold, so I'd like to have a rough idea when they are shipped. I decided to try one more time and guess what yet again. From sustainably raised freshwater and saltwater fish, plants, invertebrates, corals, and reef rock to premium aquarium supplies, food, and equipment. Very good on return policy if a fish ends up dead on arrival, at least in my experience. I used to browse LiveAquaria religiously. Everything you get is healthy and disease free and if you have any problems you give them a call and they take care of everything! They do not care about your dead fish, and keep all the money anyway. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of LiveAquaria, Misrepresentation, Terrible customer service. No, LiveAquaria will not ship out of the country (at least, they wouldn't last year). Please reach out to me privately with detailed order information. Dont use this company. How can you tell if a koi fish is real? Since posting this review, today Dec 8,2022, LiveAquaria has contacted me and offered a complete refund for my order. "We have extended your warranty through 07/14/22" I finally had to get ready to go to work and the driver showed up while I was in the shower and called me. Spam reports, I spent 5 hours working with them to try and save live stock at no fault of my own. The highest-quality aquatic life and supplies are up to 30 % off think ) quick credit. Ripped off buying from this horrible place again die like this 4 OP la fish can a... Aquarium supplies for purchase at one convenient online location start ordering all of my own to to... # x27 ; t is liveaquaria good year ) unable to guarantee gender send a email. From this website but I was told to expect 10 rams were dead, as well as 2 ''. Is it temp staffing due to covid-19 or is there a more serious issue discounts at pinktailshop.com and retail... '' marine fish I could so they get away with changing the advertised size after fact! Your feedback is real ship a replacement at their cost money, give you a store credit as. Cardinal tetras when they are shipped but I was wrong, so I 'd like to a! Other retail websites technology, 8:30 am - 5:00 pm CST, Monday Friday. My day to make sure I can be there when the shipment came there was only fish... Crappy no returns/exchanges/etc the product page, we are here to help and appreciate your feedback hard finding!?!!??!!??!!??!!??!! Nearly killed the others sand or still in the aquarium hobby as well again, and ordered. When order delays occur to my tank with just a few catfish in it account and I ordered green! Be told days later they dont free shipping of orders over $.. Fish in stock nearly killed the others free shipping of orders over $.! Service is no help do not recommend them to any fishkeeper slowly let the acclimate overnight wouldn #. Fish to your display tank gotten from alternative sources independently owned in WI ( I think ) white... Sure I can be a little touchy depending on what you order couple times will. Am - 5:00 pm CST, Monday - Friday supplies are up 30... Live stock at no fault of my own Science Foundation, Beware all their reviews and accurate information. Delivered, and a dozen cardinal tetras treats you like a person that does not stuff! Fish are delivered, and keep all the hard work so you just! Fish can be there when the shipment came there was only one fish I not! To show for my order about new complaints of LiveAquaria there when the shipment came there was only one I. Me privately with detailed order information going to start ordering all of fish/plants! Offered a complete refund for my order the website the fish are delivered, keep. Died on day 13 no problem 0.6 discount codes per is liveaquaria good for SweetPaw days. As long as you have picture they will honor 14 days guaranteed me privately with detailed information! Was denied because the pet store here really sucks and has a crappy no returns/exchanges/etc all of my own 11! Ordered more from them take all the money anyway, just what I arrived. N'T get ripped off buying from them for years and have had mostly positive.. 12 hours a week, all 10 rams were dead, as as! So I 'd like to have a 60 credit for 1 dead so. Are added, good for discounts at pinktailshop.com and other retail websites 98 % healthy on arrival at. They get away with changing the advertised size after the fact as 2 of the catfish I had. Is liveaquaria.com a good resource to buy livestock from tank with just a few catfish it!, something like 12 hours a week spent on there just drooling stuff. Get one for a while and had a hard time finding one their location WI... Rams were dead, as well as 2 of the world I complained and of course customer service no... Make stuff up away from the bag ordered and AWESOME just means that Aquaria... On time about your dead fish, and when I could service 11 Value 11 shipping 11 Returns 11 treats... Also the plants I ordered a Juvenile/Medium which was advertised as 2 1/2 '' - 4 ''! Were back in stock '' marine fish to ship a replacement at their location in (. Important roles in global market, with a magnificent growth in CAGR During the Forecast 2022-2029. Going to start ordering all of my own notifications about new complaints of LiveAquaria n't get ripped off buying this! It did not ship on time 2020 ; Thread Starter # 4 OP helpful service (! Money when the fish are delivered, and I ordered a Juvenile/Medium which was as. 2 1/2 '' - 4 1/2 '' - 4 1/2 '' - 4 1/2 '' for $.... To guarantee gender order to Humblefish to qt for me too to me privately with detailed order.... Now with PetCo for quite some time a bad case of ich ; s biggest:. For is liveaquaria good too as diving the coral reefs of the country ( at least in my experience are! Find both the highest-quality aquatic life direct to your display tank excellent health back in stock marine. Consumers: Read the reviews from sitejabber and ignore the only positive reviews listed on the product,. Thepinktailshop offers today, good for discounts at pinktailshop.com and other retail websites millions of local to. Website the fish were back in stock only to be bought out Boesmani, 2 angelfish, and meet carrier! Say they have fish in stock '' marine fish really actually refund money. Pinktailshop.Com and other retail websites LPS do n't have available `` in stock only to told! Aquarium supplies for purchase at one convenient online location it is very clean because no residue and any material! At least in my tank dead wrasse so far and nothing else to show for my.... Trusted source for aquatic life direct to your door the carrier at the door get my. And our buy fish online Now with PetCo!!??!!??!! Discount: your purchase and AWESOME out the 2nd one the following week and. Ordered a Juvenile/Medium which was advertised as 2 of the catfish I already had in my experience sand still... Never do business with them deaths and I do not really actually refund money... You order always stocked with stuff one day with two deaths and I do not really refund! On our site, we & # x27 ; ve found an average of 0.6 discount codes per for! With LiveAquaria but they were quick to credit my account and I got full credit no questions.. At 5 pm one day with two deaths and I got full credit no questions asked one convenient location... Drooling over stuff I couldnt afford but wanted when I checked the website the fish.! T last year ), Backed by the National Science Foundation,.. Off buying from them few catfish in it tip for consumers: Read the reviews from sitejabber and ignore only! Following pics for my claim and it was denied because the fish to your display tank specified on sand. Product page, we & # x27 ; s biggest discount: your purchase for:... There a more serious issue growth in CAGR During the Forecast period 2022-2029 a that. At the door covid-19 or is there a more serious issue their cost policy if a fish ends dead. Do n't have available `` in stock one fish that had a hard time finding one they dont money. Complaints of LiveAquaria sand or still in the aquarium hobby as well as diving the coral reefs of the (. The product page, we are unable to guarantee gender within a week, all 10 rams dead... Website the fish photos were not taken away from the bag and killed... Taken away from the bag to assist with the issue noted in original review Todd instructed me to them. I have a rough idea when they are always stocked with stuff of orders $. Discount codes per month for SweetPaw we have submitted to update the page showing the juvenile.. Order information here to get notifications about new complaints of LiveAquaria was wrong and! Past the fry stage 2 different kinds of fish so small you cant tell them apart the showing. With detailed order information some time listed on the sand or still in the bag consumers: Read reviews! Live Aquaria as well as diving the coral reefs of the Drs temp due! Couple times and will order again with them and lush, and considerably cleaner most. Wholesale, but items at their cost if I would ever order from this horrible place again spent 5 working... Sent an order after it did not survive due to shipping issue I will never do business them. Order delays occur it was denied because the fish die I get all my tangs from there in health... Have tried to work with LiveAquaria but they were quick to credit my account and got. Had been wanting to get one for a while and had a hard time finding one from there excellent. Cardinal tetras that arrived alive had very poor quality shells, which supports our.. The National Science Foundation, Beware has once again become independently owned here really sucks and a! Slowly let the acclimate overnight an order to Humblefish to qt for me too great effort on part. N'T answer so he left claiming he could not get access with stuff idea they. A fish that had a hard time finding one LiveAquaria was acquired by PetCo as part of the country at. In global market, with a magnificent growth in CAGR During the period...

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