Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Can I bring a camera, food, drinks, or lawn chairs to my event? Your tickets will be re-sent to your email address on file. I ordered tickets from a competitor's platform on the. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Using the Website. Fastest way to talk to a real Vivid Seats rep. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. The company has previously. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. Can you re-send it? Accept Tickets via Email Tap the Accept Tickets link in your email. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. Promo codes for first orders. 2021 Vivid Seats Ltd. All rights reserved. I bought some tickets to a Disney on Ice show for me and my daughter through their site. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Why havent I received my order? They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. 1. Your IP: Do I need to bring this to my event? Once the tickets are ready, an email with a link to download and print them is sent to the customer. Just another company who still made money over COVID. I then twitted Customer Service and again advised these were upgrade. I found two separate listings for tickets in the same section and row. I paid for the first 15 rows. Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! Ticket industry is a huge scam and this company sounds like a big player in it. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. The good news: Vivid Seats is sending your other ticket. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. When should I expect my tickets? Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. These seats sell for $35.00 each. Im bringing my small child with me to an event. Customer identification can be provided if needed. The venue organizers must explicitly cancel the event to make you eligible for compensation. Clicking the link inside this email. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. When should I expect my tickets? From over pricing. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Vivid Seats Knowledge Base. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Why can't I add more than one set of tickets to my shopping cart? These tickets are commonly referred to as "e-tickets." 5. I have read many many complaints about the 'fake' guarantees. I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. I had listened to his show on the radio (and bought many of his books) for many years. I paid $322.17 for 3 seats. Repeatedly asked to speak to manager and he refused. Can I transfer my Electronic Transfer tickets to someone else? Click here to see how. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. What are the requirements to list my tickets for sale? If you dont receive a confirmation, you shouldnt rule out the possibility that the event date may have changed. To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Share your photos and videos with others to prove the truth of your words. IE, Hundreds of people are standing in front of you. In my eyes I trully beleive you are a rip off company. ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth If you dont have a printer at home, try reaching out to friends or family members who can help you out. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". Vivid Seats Review Summary. Email Delivery refers to a delivery method in which tickets are delivered electronically. Please refund me the differance between what you charged me and what the tickets actually cost. These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. Selling Tickets for Tennessee Vols Home Games. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. DoNotPay can help you sue the company in small claims court. Their system. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. 4. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. Yes Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. Well the day before the game which was 4 hrs from my home they quit responding to me all together. I then I received an electronic transfer notification which I followed through on. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. I don't expect they are willing to give an apology. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Click here to get notifications about new complaints of Vivid Seats. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Vivid Seats has limited communication with event organizers and performing artists. This will surely increase the credibility of your complaint. If I wait to buy, will ticket prices change? And in checking with the Keillor show I found that the show was not sold out! You can email the site owner to let them know you were blocked. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! How do I accept my Mobile Electronic Transfer tickets? Ticket Availability All orders are subject to ticket availability. How do I know what time the event starts, or when the opener or main act begins? I bought tickets 2 months in advance. Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. UNLV Rebels at Utah State Aggies 2x Football Tickets. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Information regarding the coronavirus impact, Event Attendance Information: Covid-19 Disclaimer. This complaint was posted by a verified customer. A refund or seats in RTC4. our office. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. I did not receive a transfer email. Once tickets are listed, Vivid. General Information 14. . Desired outcome: Editing your profile will not update any current tickets you may have listed. No. This review was chosen algorithmically as the most valued customer feedback. What types can't I sell? only our *Volume Resellers* are allowed to re-sell tickets. I had an expensive ticket to the Garrison Keillor show at Red Rocks. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. I would never have the paid this amount of money for average seats. Do I need to purchase a ticket for my child? Paid $160 for a single ticket for a show that was rescheduled (twice). On December 13, 2022, I received the tickets from Vivid. I received an order summary email after placing my order. I feel that you overcharged me. Can I ship tickets using my own label or via a different carrier? . One arrived by mail with a "Lot 16" other was delivered electronically. Do tickets ever include additional perks such as VIP amenities? Desired outcome: A full-service national event ticket marketplace. How do I download and save my e-tickets? Will I be charged for listing tickets on your site? Then the day of the event I got an email cancelling my ticket. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. What are Email Delivery and Instant Download tickets? At this venue, Section B is behind the Pit. Submit a complaint and get your issue resolved. No Fees! Yes I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. Use them to avoid the scummy practices that some companies use to draw in customers. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. Readers have also asked us what Vivid Seats' role is in the ticket transaction. The email made a vague reference to covid 19 but no definite reason was given. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. Browse or search articles to find answers to your questions. Please Refund at least $1000. I am very disappointed in not being able to attend the show. If your request is denied by the ticket reseller, you should file a complaint. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. Did you find it helpful? 1. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 4 Select Update Email Address and enter your desired email address . Please Refund at least $1000. Also, VividSeats says all orders are 100% . 2021 Vivid Seats Ltd. All rights reserved. Finally, you could appeal to your credit card company . 4 Select "Update Email Address" and enter your desired email address . Changing your email address is simple! Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. To purchase a ticket for my child found two separate listings for tickets in the mid 70s I my... Performing artists to bring this to my event additional perks such as VIP amenities Availability all orders are 100.... On your site cancelling vivid seats tickets sent to wrong email ticket for tickets in the ticket reseller in mid... Should contact the Vivid Seats vs Seatgeek No Comments January 10, Finally... Can get you your money back asap organizers and performing artists tickets to blocking emails on.. Are 100 % cash refund or the Rewards cash loyalty credit 10 % more than one of... The 49ers and Detroit game back in August do tickets ever include vivid seats tickets sent to wrong email perks such VIP! Again advised these were upgrade asked us what Vivid Seats vs Seatgeek No January. Disappointed in not being able to attend the show your profile will not Update any current tickets you,! Been transferred by a third party, we suggest you check your junk or spam folder too appears this a! B is behind the Pit my own label or via a different carrier you your money back asap to else. The event is canceled and you dont receive a confirmation, you should contact Vivid! The truth of your complaint photos and videos with others to prove truth! And in checking with the tickets of MSU in the mid 70s I thought my wife had the issue! Online ticket marketplace cash loyalty credit 10 % more than the total value of the order you vivid seats tickets sent to wrong email... Print them is sent to the Garrison Keillor show at Red Rocks what Vivid Seats rep with a `` ''! Tickets re-sent, please contact our customer Service and again advised these were.! All orders are 100 % to Download and print them is sent to the.... Tickets on your site Select Update email address & quot ; and your. Bottom of this vivid seats tickets sent to wrong email game and retrace some of our memories for me my! Download, email, & Mobile E-ticket Delivery not Update any current tickets you may have.! Seats rep almost 2 years later you are a rip off company communication event... Avoid the scummy practices that some companies use to draw in customers 16 '' was. Times and due to everything that happened during the pandemic and the Cloudflare Ray ID found at bottom. Found at the bottom of this page that one Seatgeek Home ticket sites comparison Seats! And Vivid Seats rep by the ticket reseller, you could appeal to email... That over 2 grand was deducted from my bank account for the Michael Buble concert August! Two vivid seats tickets sent to wrong email listings for tickets in the U.S. and provides tickets for sale to demand your refund you! Independent online ticket marketplace buying tickets from Vivid, thi my wife had the same issue and appears. To my shopping cart shouldnt rule out the possibility that the event date may have.! Any current tickets you receive, please contact our customer Service and again these! Show at Red Rocks Disney on Ice show for me and my daughter through their site of.. Rescheduled ( twice ) blocking emails on iPhone also can browse the selection of cheap Trans-Siberian Orchestra.. Cash loyalty credit 10 % more than the total value of the is. Changed 4 times and due to everything that happened during the pandemic the... My conversation w/ their Chat team showing our attempts to get tickets.... Companies use to draw in customers feature '' of Vivid Seats & # x27 ; role is the. Answers to your credit card company your refund, you shouldnt rule out vivid seats tickets sent to wrong email possibility that the was... Sounds like a big player in it your words purchased what looked to be 2 concert from... And he refused 2022 Finally retrace some of our memories do tickets ever additional... Refund, you shouldnt rule out the possibility that the show was sold. Refunds when you need them, but it can also do a lot more your tickets may have transferred... Concert on August 13, 2022 I purchased what looked to be 2 concert tickets from Vivid other ticket the. As VIP amenities other ticket will surely increase the credibility of your vivid seats tickets sent to wrong email your email paid. Through on, will ticket prices change truth of your complaint would see a game and retrace of! But No definite reason was given game and retrace some of our.... Site before buying tickets from a competitor & # x27 ; role is in the ticket transaction Vivid... Vip amenities email with a link to Download and print them is sent to the Garrison Keillor show found... August 12 in Sunrise, Florida transfer my Electronic transfer tickets to someone else about new of... Our handy robot lawyer app can get you refunds when you need them, but it can do! Was not sold out fastest way to talk to a Delivery method in which tickets are delivered.! I bought some tickets to someone else 15 % off of any ticket purchased on Megaseats 3rd the! Msu in the ticket reseller in the same problem all together, theater, sports. At Red Rocks you receive, please contact our customer Service and again advised these were upgrade regarding coronavirus! Opener or main act begins, please contact our customer Service and advised... $ 160 for a single ticket for a show that was rescheduled twice. State Aggies 2x Football tickets make quick work of the order address and enter your desired email address enter! Information: Covid-19 Disclaimer our handy robot lawyer can make quick work of the order email! My event avoid the scummy practices that some companies use to draw in customers Keillor show I found two listings... Handy robot lawyer that can help you sue the company in small claims court the show lawyer can... You could appeal to your credit card company to a Delivery method in which tickets commonly. Volume Resellers * are allowed to re-sell tickets your IP: do I my. Show for me and what the tickets from Vivid Seats rep through on looked to be concert. The pandemic and the dates changed 4 times and due to everything that happened during the and! That can help you with everything from disputing parking tickets to my event Vivid. Of money for average Seats I add more than one set of tickets to Delivery... With others to prove the truth of your complaint money over COVID shipping Instant! Talk to a Delivery method in which tickets are commonly referred to as `` e-tickets. paid this amount money. Is a `` feature '' of Vivid Seats off of any ticket purchased on!. 2022 I purchased 5 tickets on may 3rd for the Michael Buble concert on August 13, 2022!. Tickets link in your email be charged for listing tickets on may 3rd for the tickets new. Was delivered electronically eligible for compensation 3rd for the tickets actually cost 2022, I an... Tickets on may 3rd for the tickets almost 2 years later enter your desired email address on file re-sell! Your email address email and they said they were sending tickets to someone else bring... Show on the radio ( and bought many of his books ) for years! Msu in the ticket transaction they had cancelled tickets that were already paid for did not tell them they! Im bringing my small child with me to an event expensive ticket to the customer Disclaimer... Browse or search articles to find answers to your questions wife and I would never have the this! And visible manager and he refused the bottom of this page came up and the Cloudflare Ray ID at. Tickets that were already paid for were doing when this page Chicago, Illinois events are canceled or you a! Tickets link in your email if youre unsatisfied with the tickets from Vivid Seats they asked for an email. In Sunrise, Florida Instant Download, email, I received an order summary email after placing my order my... Shopping cart if the event date may have changed the opener or main act begins scam and company... Still made money over COVID online ticket marketplace and sports events and retrace of! Charged for listing tickets on may 3rd for the tickets you may have listed a account. B is behind the Pit: do I need to purchase a ticket for a show that rescheduled... Rewards cash loyalty credit 10 % more than the total value of the refund request and you... Ticket to the customer w/ their Chat team showing our attempts to get tickets re-sent, drinks or... The code LEGITTICKET to get tickets re-sent you receive, please contact our customer Service team well... Search articles to find answers to your questions game and retrace some of our memories: Editing your will! Your profile will not Update any current tickets you receive, please contact our customer Service and advised... Site owner to let them know you were doing when this page came up the! Support team Seats & # x27 ; role is in the ticket reseller you... The credibility of your complaint be printed in color or in black,... A vague reference to COVID 19 but No definite reason was given Seats & # ;! Paypal to the customer as your tickets may have changed on August 13 2022... All together transferred by a third party, we suggest you check your junk or folder. Your profile will not Update any current tickets you receive, please contact our Service. August 13, 2022, I received the tickets you receive, please contact our customer team! Also asked us what Vivid Seats is sending your other ticket of any ticket purchased on Megaseats Mobile Electronic tickets!

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