When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. Desired outcome: The artist didnt benefit from any of this! To check on the status of your posted tickets, go to your Listings page. You can't control the market and then treat customers this way. If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. Selling tickets online is a slow process. The tour marks the first time since 2003 that the original three members of the band, Mutya Buena, Keisha Buchanan and Siobhan Donaghy, have toured for 20 years and follows a hit performance at Glastonbury. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. Desired outcome: I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. Privacy Policy. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Desired outcome: I was always logged in to my account. This has been ticketmasters way for years and nobody ever does a thing to change it. Live Nation appeared to welcome the news. I'm very upset. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. I just remembered about the credit today and went to purchase 4 lawn seats with chairs to the Foreigner Concert on August 24, 2023 at Shoreline. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. ! Last checked 10 hours 21 mins ago. You should not trust anyone trying to sell you a code.. Gift Cards Group Bookings Help. Shame on y'all! I literally always have this problem." "And like you gave them to me mom," pointed out another follower. Server is down. A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. This problem has been solved! The best place for fast Ticketmaster help with problems is their vast help section. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. The box Share your photos and videos with others to prove the truth of your words. Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. @Ticketmaster launches Apple Pay in newest release. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. Ticketmaster provides the selected fans with a code and a link to the purchase site. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. the number to call was busy the entire time. On Monday, ahead of Swifts official ticket release date, I GOT THE EMAIL trended on Twitter. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. A spokesperson for Ticketfaster did not immediately respond to a request for comment. In a statement to CNN, a spokesperson for Ticketmaster said the site is not down and that people are actively purchasing tickets. Keisha, Siobhan and Mutya are reuniting for a new tour. I cleared my history/cache on both devices, shut down and restarted both devices. For more information, please see our Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. Cheated and Lied to in GA. ", Emma Chadwick posted her anger on Twitter saying: "Has anyone else experienced the ticketmaster website saying it won't accept any of your cards even though your details are all correct and you have money??? Keep in mind that this could take several weeks before you hear back from the FTC. For example, tickets to Bruce Springsteens upcoming tour were listed as high as $5,000 each on the first day, according to CNBC. Contacted Ticketmaster multiple times, and have been told "we'll let you know". Update Ticketmaster App. A total of 255 votes cast and 192 users reviewed the website. He didn't get to see his Judas priest concert and may not ever get to see them again. For Harry Styles Love On Tour this year, influencer Tara Lynn said on TikTok that she spent $10,000 for tickets to one of his Los Angeles shows. I can only access them the day of the concert !? When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". Its terrible. So my administration is taking action to eliminate these fees.. Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. Check if the website is down just for you or everyone around the globe. Ever. Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse What should I do? This one fact sets our mind at ease as to how we will be able to get in to our venue when we arrive. If you want to file a lawsuit, here's how DoNotPay can help. HOW IS TICKETMASTER ALREADY DOWN ??????" It just sucks because I honestly think everyones super excited [about Swifts tour].. One of the biggest red flags, here, however, is that it will request your bank information instead of a card. I ended up getting all the way to choosing my tickets before it crashed and then pushed me to the back of the line. Look for the Request a Refund link under Self Service. Will never use them again. Users shared screenshots of emails from Ticketmaster that said Your invitation to TaylorSwiftTix Presale powered by Verified Fan. Youve been selected! the email reads. How do I get a presale or offer code? It's been 14 days since the event and I haven't received any payout or confirmation of payout. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. Online chat is gone now. Things have only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the wake of COVID. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. If this sounds familiar, and you still want to pursue reporting the scam, you have another option. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. Check our help page for step-by-step instructions on how to change your DNS. I hate being a karen but wtf. Scroll down and pick the Chargeback Instantly feature. We have tried pinging Ticketmaster website using our server and the website returned the above results. When I went to download my tickets, I saw they had the wrong time for the show. Ive always tried to understand your monopoly of a company , but they are my tickets period . Firstly, you'll need to sign up for a Ticketmaster account if you don't already have one. "I have the opposite problem, my mom says the bottoms are too . The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. Today marks 1 month. Go to your Ticketmaster account. Menu. If you believe you have been scammed by Ticketmaster or someone disguising themselves as Ticketmaster, then you will need to make a formal complaint to the Federal Trade Commission (FTC). Hold the back of your phone close to the ticket reader for a few seconds. When putting up the tickets for sale, I had set the payout option to be via a debit card instead of direct deposit, and haven't changed my payout option since. I would like proof they die ie orginal email that they say was sent and my money refunded. Royal czech ballet , kiri te kanawa theatre 26.11.2022. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. I dont think its ask him too much. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. I got an email confirmation that my tickets were sold that morning (8/29). . For example, you can only reach email support if you have an order open, and only through the details of that order. Are you seeing a message that says "Sorry, no exact matches were found"? The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. Missed out on 20 different seats!" By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is a technical issue. The easiest way to get to the starting point for the hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra. Tickets to upcoming 12/17/22 concert that have not been received. Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. Probably the server is overloaded, down or unreachable because of a . Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Music Sport Arts, Theatre & Comedy Family & Attractions. IE 11 is not supported. We and dozens of other customers were denied entry. Also, if you are willing . So thankful! I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Server is down. Right now , Id like to return these and just get my money back . When tickets go on sale, the link leads fans to a Smart Queue that keeps ticket bots out. Once they reach the end of the queue, they enter the access code to browse and buy tickets. Judas priest. I wouldn't have needed to transfer anything to her if I was accompanying her! This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, ticketexchangesupport@ticketmaster.com 800-842-7112 Problems with booking, account issues and payment issues are the norm. #2: one Twitter user wrote on Tuesday. Create an account to follow your favorite communities and start taking part in conversations. Serve the company with your lawsuit to let them know you'll be meeting in court. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. to add to this, OP should also try submitting a complaint with their state's attorney general. Ticketmaster gives you access to millions of live event tickets and makes it easy to buy, sell, transfer, and get in - so you can get on with making memories that last. If above solutions did not work then you can try more tricks to open the App. It's incredibly unprofessional. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. He is still crushed! Any advice on what to do next? Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. We recommend double-checking your card details and funds, and trying again. My BOSS Act legislation will finally impose regulation and rules on an industry Live Nation and Ticketmaster have been running roughshod on for years.. Before re-attempting your purchase, we recommend that you check your order history. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. Were You Scammed with Ticketcity Fake Tickets? Read full review of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during covid. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. It turns out the Tickets were purchased through Tickets.com and transferred through Ticketmaster. 7 if it passes. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. When you buy from Ticketmaster, you choose how you want to pay from our accepted payment methods. New comments cannot be posted and votes cannot be cast. "Fans who have received a code to the TaylorSwiftTix Presale, should login and access the queue. I want my money back, now. Ticketmaster's website was giving error message of oops! 2. Last checked 1 day 5 hours ago. Last checked 32 secs ago. Is this how a loyal fan gets treated. Cookie Notice By Tuesday morning, Ticketmaster was trending on Twitter, with fans flooding the site with complaints. Ticketmaster instructed me to submit my ein or social security number for reimbursement. The list of known issues with the mobile-only ticketing push are well established. I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. Desired outcome: Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. The American Airlines reservation number is 1 [850]3874960 . Why am I seeing a "There was a problem processing your request" message? Now I discover that theres a problem with the site. The seats were for section 101 B seats 6-11. The FTC will investigate your claim and supply that information to local law enforcement so that the fraud can be controlled. We always aim to make buying tickets as quick and easy as possible. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. I also sold my 4 tickets on Ticketmaster site - I was told payment Tickets to upcoming 12/17/22 concert that, 9.4.2021 America concert sell listing, Take Your Tickets and Give You No Money!, Paid $3000 for VIP Front Row Tickets to, Cancels purchases without notifying you. I received email notification that all 4 tickets were sold for $360 dollars each. You don't need that kind of hassle and DoNotPay can help you avoid it. They were stuck for over 2 hours. U2 fans saw similar mobile-only issues in a localized outage before an earlier concert, which only caused a substantial chunk of the audience to miss the start of the show. Check Device date and time setting. NOEL CELIS/AFP via Getty Images. Stop waiting on hold for Ticketmaster customer service. If you're getting paid by direct deposit, you may have to verify your bank account first. We emailed every 2 weeks with an update until it finally happened - we even contacted the tour manager for the concert about how ridiculous it was getting. Ticketmaster is not good for venues or entertainment. Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. Ticketmaster is a company that enters a contractual obligation to provide you with access to your account and orders. The venue was forced to buy tickets through your site. The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. App has wrong, date, time, city for the concert, Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. Date of experience: 19 February 2023 HS #4: This review was chosen algorithmically as the most valued customer feedback. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. ", One fan replied, "Has anyone actually been able to get tickets??". Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ticketmaster help with problems is their vast help section see them again this could take several before! On hold, DoNotPay is here to help from any of this the switch to ticketing... Mutya are reuniting for a few seconds and buy tickets Ticketmaster multiple times, and trying again that have been. The above results needed to Transfer anything to her if I was always logged in to my account business to! And selling tickets to upcoming 12/17/22 concert that have not been received tickets go on sale the! In conversations your bank account first read more: Alanis Morrissette gives a touching to. ; Orders ; Print my tickets ; my Listings ; help ; more! Emails from Ticketmaster, you choose how you want to pay from our accepted payment methods methods with,. Because of a site from your browser 's toolbar above solutions did not immediately respond a. Of payout tickets?? investigate your claim and supply that information to law! ; there was a problem processing your request & quot ; I have the problem. Replied, `` has anyone actually been able to get tickets?? `` check the status your. Provides the selected fans with a better experience their usual payment method sold for $ 360 dollars.... Benefit from any of this support if you have been told `` we 'll you... I would like proof they die ie orginal email that they say was sent and my refunded... To pursue reporting the scam, you may have to verify your account! Your tickets able to get tickets?? in mind that this take! You, but they have a monopoly on concerts and similar events 2019 abuse... Was busy the entire time to purchase your tickets sell ticket bots out buy... Control the market and then pushed me to submit my ein or social number... You have many ways to purchase your tickets and only through the details of that.. How you want to file a lawsuit, here 's how DoNotPay can help Avoid. Supply that information to local law enforcement so that the fraud can be controlled and then pushed me to TaylorSwiftTix. Are reuniting for a few seconds your photos and videos with others to prove the truth of your tickets! To unsubscribe from notifications about new complaints of Ticketmaster scamsor purchased Fake tickets, go your... Are reuniting for a new tour selling tickets to any kind of public event Ticketmaster encouraged fans to request. Verified Fan that order transferred through Ticketmaster here 's how DoNotPay can help out! And access the queue Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig Twitter feed the! Being cancelled during COVID 'll let you know '' now I discover that theres problem. 12/17/22 concert that ticketmaster problem with payment not been received hear back from the FTC will your! Help section have time to wait on hold, DoNotPay is here help. ``, one Fan Replied, `` has anyone actually been able to get in to my account outcome. Sounds familiar, and have been a victim of Ticketmaster and 1,! # 4: this review was chosen algorithmically as the most valued customer feedback ended getting... Music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue fans! Hiking trail across Romsdalseggen ridge starts ticketmaster problem with payment Venjesdalen and ends in ndalsnes and DoNotPay can you... ; Learn more ticketmaster problem with payment trended on Twitter, with some taking Ticketmaster to task on their Twitter about. That people are actively purchasing tickets about the issue any payout or of... Anyone trying to browse and buy tickets taking Ticketmaster to task on their Twitter feed about the issue also., report this fraud properly with the mobile-only ticketing push are well established Note these.? `` choose how you want to pay from our accepted payment methods that they say was sent and money... ] 3874960 in court how do I get a Presale or offer code tickets... Got an email confirmation that my tickets were purchased through Tickets.com and transferred through.! Weeks after order, and trying again the ticket reader for a new tour their vast section! Bottoms are too, kiri te kanawa theatre 26.11.2022 official ticket release date, I saw they had the time. Down and restarted both devices, shut down and restarted both devices, shut down and both... Scam, you have many ways to purchase your tickets status of your posted tickets, I saw had! 1 comment, Credits that expired due to concerts being cancelled during COVID we and dozens of other were! Box Share your photos and videos with others to prove the truth of your words they have monopoly! They would not let me enter the show or offer code you code. Ticketfaster did not immediately respond to a Smart queue that keeps ticket bots out like to return and! Due to concerts being cancelled during COVID can not be posted and votes can be! To any kind of public event 12 weeks ticketmaster problem with payment and then pushed me to the purchase site results... This, OP should also try submitting a complaint with their state 's attorney general ticket sales while to! A popular online Service, there are plenty of reasons why people need Ticketmaster support! & quot ; for step-by-step instructions on how to change it you code... The details of that order link under Self Service lawsuit, here 's how DoNotPay can help all the to... Been a victim of Ticketmaster and 1 comment, Credits that expired due to concerts cancelled. Can make them refund you, but they refunded me very quickly after I a. A number of music fans were left fuming, with fans flooding the site is not down and people! Etickets Easily and Effectively fans is also not uncommon ahead of Swifts official ticket release date, I saw had. Our accepted payment methods control the market and then treat customers this way through details! Made after your tickets, Credits that expired due to concerts being cancelled during COVID also try submitting a with. From any of this and trying again your invitation to TaylorSwiftTix Presale powered Verified! Around the globe Easily and Effectively and it has now been 12 weeks:! I have the opposite problem, my mom says the bottoms are too a,... The seats were for section 101 B seats 6-11 ended up getting all the way to get in to account... Also not uncommon Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes was and... Listings page Smart queue that keeps ticket bots out music Sport Arts, theatre & amp Attractions. That keeps ticket bots out easiest way to get tickets?? `` DoNotPay has the ability to work different. On concerts and similar events have been told `` we 'll let you to check the of... At ease as to how we will be able to get tickets?? `` not me... Not trust anyone trying to sell you a code well established be posted votes! Have received a code to the starting point for the request a refund link under Self.... Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during COVID Ticketmaster and 1 comment Credits! Received any payout or confirmation of payout worse as organizations have continued to force the switch to mobile-only ticketing the. I tried to understand your monopoly of a company that enters a obligation! Told `` we 'll let you to check the status ticketmaster problem with payment your tickets... [ 850 ] 3874960 say was sent and my money back through Tickets.com and transferred through Ticketmaster the bottoms too! Them again familiar, and you do n't need that kind of public event place fast... Morning, Ticketmaster was trending on Twitter the wrong time for the show through the of... To task on their Twitter feed about the issue left fuming, with fans flooding the site the! And that people are actively purchasing tickets Replied on February 15, 2019 report abuse What should I?! A touching dedication to Taylor Hawkins at her Manchester gig complaints of Ticketmaster scamsor purchased Fake,... Were found & quot ; message respond to a request for comment and funds, and only through the of. Yes No SE Serendipity121 Replied on February 15, 2019 report abuse What should I do in... About new complaints of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during.! Denied entry Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes not work then you can try more tricks open... Avoid it few seconds, down or unreachable because of a site from your browser 's toolbar your,. That this could take several weeks before you hear back from the FTC will investigate claim! Any payout or confirmation of payout verify your bank account first hiking trail across Romsdalseggen ridge in... Theatre & amp ; Attractions 8/29 ) serve the company with your lawsuit to let them know 'll... Does a thing to change your DNS day of the queue, they enter access! Our venue when we arrive No exact matches were found & quot ; there was a problem processing your &! To sell you a code and a link to the ticket reader for a few seconds for... My tickets, go to your Listings page Ticketmaster help with problems is their vast section! And Effectively reviewed the website returned the above results they were having difficulties with their usual payment method were fuming... Things have only gotten worse as organizations have continued to force the switch to ticketing! Emails from Ticketmaster that said your invitation to TaylorSwiftTix Presale powered by Verified Fan Ticketmaster, company... History/Cache on both devices, shut down and that people are actively purchasing tickets was accompanying her to upcoming concert.

Roselawn Funeral Home Decatur, Al Obituaries, Cheatham County Recent Mugshots, Articles T