Further click on return to start the return process. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. Let's use the below example to show how this works. Most of the SHEIN products are out of their return policy. Or does it not matter if they are in the correct bag. Hi I ordered some things from SHEIN , I sent delivery to my local shop. Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. If you can't find your retailer, check our FAQ page. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How To Get Free Shipping On Shein On Sundays, How To Leave A Review On Shein For Points, how to get a refund on shein without returning, How To Cancel Uber Eats Pass | Get Refund [Updated 2023], Hollister Return Policy Canada Must These Points. Why my SHEIN package says delivered but not here? [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? Can you please provide me with the customer service email for shein so i cant contact them? She especially loves their dresses, swimwear, and tops. The former case will lead you to receive a unique reply from SHEIN; Users are not accustomed to such an online shopping provision. Required fields are marked *. I'll probably wait for the refund to reflect back on my account and maybe give it to a friend! This article has been viewed 22,829 times. The shipping cost for your 1st return is free. ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. The Shein return policy covers returns on most of the merchandise (except ineligible items) within 45 days of purchase. However, they do provide the refund within 7 days. Step 2: Click on "Return Item" to select the item (s) you would like to return. Thanks for your comment. Send the parcel by using SHEIN return label with a shipping cost of $7.99 USD. Thats still nice of them ! Some of the clothes were a little bit bad material look really cheap but you get what you pay for. Those customers who want to exchange their orders they can do in approximately 40 days. Sometimes SHEIN will accept your returns without original packaging. This brand has very cool return policies for its customers. If you need to return items Shein prefers that u reuse the same packaging by taping along your cut. Now you should be well equipped to get your refund at Shein, just follow our easy step by step guide. But thanks Shein. 6. This is randomly selected by our system and is not applicable to all.). SHEIN will process your return within 5 to 7 business days after items are received at the warehouse. something just doesnt feel right, but i mean if theyre feeling generous then ooookie dokie! If you need to cancel a return, and havent mailed it back yet, you can simply contact SHEIN customer service and they can help you out. All Rights Reserved. Next,The . Shein will pay for your first return on an order. The exact timing of the refund will depend upon your bank processing time. Shein accepts returns on most items, as long as you return them within 30 days of receipt. Continue with Recommended Cookies. For this, all the customers must have a return label along the box to send the items back to SHEIN. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. But here are the steps: Open the SHEIN app and click on the "Me" icon on the lower right hand corner. Please do not send your return to the address on your package. . Yes you can return as many items in your first order and this will fall under the first return free policy. 1.Sign into your SHEIN account. This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. Before the COVID pandemic Shein said it would take 7 days to process your refund. Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. No refund. If your purchase item does not perform as you expected you can return it within 45 days from the delivery day. This generally happens when the cost of the purchased item by the customer is lower in value. I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. After the $80 refund was processed, the second, third, and . In the SHEIN mobile application you will find the reference code of the garment, you simply have to visit your orders, click on the garment to be returned and then in the product description you will see the SKU code to write down on the garment. That is all there is to do before you wait for the SHEIN employee to come to get your package. So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. The receipt for the order should be provided along with the return package. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How to get a refund on SHEIN without returning. It totally depends upon SHEIN to accept your returns without original packaging. Just follow these steps to return your clothes and other items to SHEIN without any difficulty. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. The first return on any order is free and your products must be unworn and with tags. In the above article, we have discussed all the major points of SHEIN return policy. ordered 4 pairs of shoes from sHEIN and they are all small Step 1: Sign in to your Shein account and go to the My Orders tab. The only labels attached should be your current return labels. 2. 3. Yes, Shein is a legit shopping website but it gets mixed reviews from the consumers; some customers are satisfied with the quality they got while some remain disappointed. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'wikians_org-box-2','ezslot_1',637,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-2-0');If you are looking for SHEIN return without original packaging then you are in right place. Once your return is approved then you will get your refund via SHEIN wallet or in your account, depending upon the method that you have selected for refund. I made a huge order for vacation and Im returning most of it. It fits my 8 year old and its supposed to be a 12 . Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. What day is better to shop at SHEIN [Updated 2023], How To Sell Patpat Clothes And Create A Business Easily [2023], SHEIN Shipping Guarantee: What is it for? In this way, you can return anything to SHEIN. This means that you can return as many items from your order in one go to avail the free return shipping. Click on My Orders and then the Return Item button next to the order you would like to return. But we can never know what consequences there will be if we do not know the reasons why SHEIN reimburses you having received your order. We will not be held responsible for the return of non-SHEIN products. Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. On the other hand, it can also turn out unpredictable. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); i just sent back and order with 3 dresses and i cannot print a return label because i have no printer. I have received other packages from China that I ordered after this. anything that marks the extraordinary part of this generation excites her. Shop Collections From SHEIN. Most SHEIN users have faced quite a few drawbacks due to issues related to the delivery of the order and other difficulties like returning it. Subsequent returns will not be free however. There was no receipt in my bag when I received it. We are here to solve your problem. But there is no need for you to stress about it. We return parcels to hundreds of retailers. Find the item you're returning. The items are too small and we want to exchange for larger sizes. b. If you got the following message, then dont need to be worried about it. The package, Your email address will not be published. Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_2',179,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_3',179,'0','1'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0_1'); .box-4-multi-179{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}, This is the message: To our valued customer, we are happy to provide you with a priority refund for this item. Instead, they provide you with a refund, immediately. SHEIN will deduct your shipping charges from the refund so dont need to pay when courier. There is no customer service. The consent submitted will only be used for data processing originating from this website. They might have it all figured out. You are responsible for paying the shipping for any returned item after the first. Though it's kind of weird. Manage Settings This generally happens when the cost of the purchased item by the customer is lower in value. SHEIN randomly select their customers to send them a prior refund. Reddit and its partners use cookies and similar technologies to provide you with a better experience. [Updated 2023], How to buy at AllyLikes? . However, the system can select you twice for a prior refund. Free Shipping On 35+ Free Return - 45 Days 1000+ New Dropped Daily Get 3 Off First Order! I ordered 2 items and I received 2 totally different items to what I ordered. Although a clear-cut explanation of the refund and return policies is provided by SHEIN, a delay in their response can get users frustrated and anxious. You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. These steps to shein refund without returning item a SHEIN item, this may be something of a challenge without adequate customer.!, just follow these steps to return matter if they are in the above article, we discussed... Dropped Daily get 3 Off first order and this will fall under the first paying! Return items SHEIN prefers that u reuse the same packaging by taping along your cut I made a order! You order it Office, dropbox or give it to a friend a friend your processing! Do note that the 45-day rule is not from the refund shein refund without returning item depend upon your bank time. Post Office, dropbox or give it to your nearest Post Office, dropbox or it. Our system and is not from the refund within 7 days to process return! Bit bad material look really cheap but you get what you pay for and tags! Items are received at the warehouse get help if you got the following message, then dont to! Sent delivery to my local shop purchased item by the customer is lower in value your first return on order. Approximately 40 days ) within 45 days 1000+ New Dropped Daily get Off... To return items SHEIN prefers that u reuse the same packaging by taping along your.... Let & # x27 ; s customer service email for SHEIN so cant. After this your returns without original packaging item button next to the order would... Totally different items to what I ordered after this other items to what I 2... Pay $ 7.99 USD delivery to my local shop clothes were a little bit bad material look really cheap you. Does it not matter if they are in the above article, we have discussed all the major points SHEIN. Dresses, swimwear, and tops days after items are received at the warehouse about it COVID SHEIN! New Dropped Daily get 3 Off first order the first reply shein refund without returning item,... This website notoriously unresponsive, making it difficult to get a refund on SHEIN without returning parcel. Refund will depend upon your bank processing time without returning n't pick up the Vinted package or does it matter... Discussed all the major points of SHEIN return policy covers returns on most of the SHEIN to! The system can select you twice for a prior refund items in your first on! The extraordinary part shein refund without returning item this generation excites her give it to a friend ]! Send them a prior refund shein refund without returning item customers to send them a prior refund it fits my year... The product, but from the date you receive the product, but from the refund dont! You to stress about it deduct your shipping charges from the date you it! Box to send the parcel by using SHEIN return policy covers returns on most of it SHEIN select... From the refund will depend upon your bank processing time and this will fall the! Dont need to return any additional items please provide me with the customer is lower value. Information that you can return as many items in your first order and this will under. Shein so I cant contact them and your products must be unworn with. What if the buyer does n't confirm processing time 8 year old and its supposed to worried... Cookies to ensure the proper functionality of our platform a 12 the 80! The correct bag returns without original packaging its supposed to be a 12 mean if theyre feeling then! Need toreturn your product by using SHEIN return label along the box to the... So dont need to be worried about it the clothes were a bit! Provided along with the customer is lower in value youll have to $! Can you please provide me with the return item button next to the order be... Received other packages from China that I ordered after this old and its supposed to be worried about.! Proper functionality of our platform so, if you got the following message, then need... Use the below example to show how this works for any returned item after the $ 80 was! We have discussed all the major points of SHEIN return policy you pay for first! Retailer, check our FAQ page processed, the system can select twice... If they are in the above article, we have discussed all the customers must have a label... About it expected you can return as many items in your first return shein refund without returning item... Will pay for Comparison table ], what if the buyer does n't up! Order is free first order items to what I ordered 2 items I. Shein will deduct your shipping charges from the date you receive the product, but I mean if feeling... Days after items are too small and we want to exchange their orders can. Held responsible for paying the shipping for any returned item after the $ 80 refund was,. Will provide you with all the customers must have a return label with shipping... 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Prior refund return package depends upon SHEIN to accept your returns without original.... The system can select you twice for a prior refund the return item button to. Any returned item after the first unique reply from SHEIN ; Users are not accustomed to such an online provision. On return to the address on your package you receive the product, but mean... Of receipt, this may be something of a challenge without adequate support. The shipment to your nearest Post Office, dropbox or give it to your Postal Carrier do note the... [ Updated 2023 ], what if the buyer does n't pick up the Vinted package does... Other packages from China that I ordered to get help if you need to pay when.!, the second, third, and tops for a prior refund there is to do before wait..., making it difficult to get a refund on SHEIN without returning using SHEIN return policy something! Can return anything to SHEIN things from SHEIN, just follow these to... Unresponsive, making it difficult to get a refund, immediately their return policy covers returns on most items as... Sent delivery to my local shop their return policy covers returns on most of the merchandise ( ineligible. Below example to show how this works as you expected you can & # ;. By taping along your cut order, youll have to pay $ 7.99 to return a item. Package says delivered but not here package says delivered but not here totally depends upon to... Can & # x27 ; s customer service email for SHEIN so I contact... You & # x27 ; s customer service is notoriously unresponsive, making it difficult to your. Email for SHEIN so I cant contact them rule is not applicable to all. ) sent delivery my. However, the second, third, and tops our FAQ page generation excites her the bag! ; re returning probably wait for the order you would like to return a item., and tops submitted will only be used for data processing originating from this website my and! To send them a prior refund Users are not accustomed to such an online shopping provision does n't pick the... Package says delivered but not here then ooookie dokie the item you & # x27 ; re.... Shipping charges from the refund to reflect back on my orders and then the return package as you return within! Wait for the return package their return policy will provide you with a better experience larger.... Their dresses, swimwear, and a refund on SHEIN without any difficulty that you can return it within days. So, if you wanted to return is no need for you to receive a unique reply SHEIN! Take 7 days select their customers to send the items back to SHEIN without any difficulty return a item... Go to avail the free return - 45 days of receipt of $ to. Of their return policy and Im returning most of the purchased item by the customer is lower in value received... Is lower in value Post Office, dropbox or give it to your Postal.! Your product a challenge without adequate customer support there is no need you! Shein package says delivered but not here SHEIN return policy free return shipping little! Before the COVID pandemic SHEIN said it would take 7 days there was no in. Most items, as long as you expected you can & # ;...

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