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Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. The maid service was hit and miss when the regular Natasha was not working. Marthas market, which is the buffet, boasts 3 chefs on every sitting, making you basically anything you want! S - Z. Employees were top notch! Ocean Coral Spring/Eden Bay is looking to fill the vacancy of Bar Supervisor. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. This evening is just an expression of our thanks. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. Review tags are currently only available for English language reviews. Sign up for The Gleaners morning and evening newsletters. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. Listed on 2023-03-01. Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Yes, pets are typically allowed, but it's always best to call ahead to confirm. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. We do hope to welcome you here with us in the future and to make your experience a more memorable one, if you allow us another chance.Regards,Sabrina De Pasquale, I want to give a big shoutout to my girl Shameika and her crew at the Pool Bar and Orlando and his crew at the Lobby Bar and big up to chef Micheal at the Jamaican Gill best service we ever received for a chef at any hotel thanks to Sashorn for linking us up with him everyday he make sure we taken care of without asking for anything in return, and thanks again to Sashorn our Miss Fix It who ensure our vacation turned out to be perfect. DearKadine P, Thank you for your recent stay. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. The safe also had an issue that was fixed in hour. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. It is quite a big property and it is immaculate (something youd expect for a resort that was built in 2019). One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Fitness Instructor, Gym, Health Fitness. We started to concentrate on a lot of marketing on social media. They run out of things! The resort is beautiful and well laid out. A few days before I left there were no facial tissues in any of the rooms. The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. The bartenders have a very heavy pour so if you dont like strong drinks, you better let them know. I visited for my 50th birtday this past December. If you showed up past 8:30am, however, most were gone and not replenished. Very impressive. It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us to make your stay a more memorable one! Does Ocean Coral Spring Resort offer any business services? Most workers (except the restaurants) that I can in contact with were very kind. The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Large Private Charter Bus Service. The staff here work extremely hard to make sure everything is done wel and thT you are happy. The lobby is quite grand but check in can be a bit of a chaotic time depending on how many buses or the sizes of certain groups checking in. We are delighted that you had a great trip, and look forward to your next stay. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Please see our partners for more details. Copyright 2023 The Gleaner Company (Media) Limited. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. I have to say when looking to book a vacation, some of the negative reviews about OCS originally made me hesitant and then once booking made us a little unsure of what to expect when we got there. There are ample bars and restaurants. . from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. The team looks forward to welcoming you back to another memorable experience. Let me first start off with how awesome my butler team Ryan and Young were; especially Ryan!! We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Dear491elijahb, Thank you for your recent stay at Ocean Coral Spring. My girls and I had so much fun. We recommend calling ahead to confirm details. For a 5* resort, we felt there should have been more variety. Were glad that theyre enjoying the evening with us.. We regret to know we were unable to meet your expectations during your stay. (Ramone and two other ladies in the Martha's Market made our dining experience delightful) Ocean Coral Spring. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. As mentioned, it is not a 5 star, but a very good 3.8-4 star, that could be a 5 star with some looking after the "little things" mindset and employee training. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). Dear Natrishah, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Taxes and fees that are shown are estimates only. Customer service is a ten. ****Beautiful resort. Our team checks each review posted on the site disputed by our community as not meeting our. Primary Responsibilities. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Really. The check in was extremely slow. As the race for vacation destinations heats up, several Jamaican hoteliers and tour operators have joined the countrys tourism minister, Edmund Bartlett, in looking on with cautious optimism as the islands tourist arrivals point towards a rebound. The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! From our Butler we had were horrible had to drag our bags from ocean front suite after waiting for 45 minutes, staff loves the staff, even gave the grounds crews drinks before the guests. The food at OCS is very good. As a lot of resorts are experiencing, they have suffered a lack of staff in the past couple. The air conditioning was either too chilly or not working. Judith James-Watts, managing director, Leisure for Pleasure, said she felt good about the honour, while recognising Lewis for his achievement, saying he has been my competitor in many other hotels hes a good guy.. An extensive programme of sports, games and activities aimed at young people ages 1317. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review. Thank you again to the blue team and all the staff for our amazing holiday!! No Deposit Required. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. A very nice hotel with a management problem. Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. I would go in with a mindset knowing the shortcomings. Reservations (parks and facilities) Library and Recreation Services. The "butler" part of it is a bit of a waste (we are not ones to have someone else do our bidding) but they at least should check in everyday. The food was great also! However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. Food: Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm. Nonetheless, we sincerely apologize for any inconvenience caused regarding this. Bad because they actually make you wait if you come when the place is half empty because they cant manage a full restaurant with the staff they have. Room: You cant book it for another day. The only benefit was better alcohol if you can find it at the bar. The pool is massive and stretches the length of the property. Youd sign for them. Everyone walked away. Bryan and Kino put a smile on our faces daily. I spent 3 days trying to get the butler which is part of the privilege package. Loved staying in the pools with my drinks. Best Regards, Maydene Malcolm, Grand Palladium Hotels & Resorts in Jamaica, Jamaica Adults Only and Adult Friendly Resorts, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Reggae Walk of Fame and Museum. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. Peterson and the entire Priority/Privilege Members staff did a phenomenal job taking care of my wife and I on our 23rd Wedding Anniversary trip. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. Nearby attractions include Blue Waters Beach Club (1.4 miles), Red Stripe Beach (3.4 miles), and 876 Beach Club (2.1 miles). As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. Also the lazy river is a must go. Would highly recommend booking into the one restaurant that needed a reservation, Sakura. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. And then the reward behind it is even more spectacular, said Kareem Lewis, CEO, KML Enterprise. Teenclub room with video games available. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Booze inventory was hit and miss. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. The Ocean Coral Spring offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. The rooms are very spacious. Dear Te Keishia H, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. You must choose at least one destination / hotel, You must indicate the age of any children to continue. You are in a different country and not home. DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. The Theyre one of the few hotels that have awarded us as travel agents. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Well maintained, and never overly crowded. Very fun for families and children! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our travel agents here, they love our Jamaican products, they love Ocean by H10 Hotels as well. While there were always enough lounges for everyone, we went early in the morning to get our preferred chairs. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. Such a beautiful escape (even during Covid). We appreciate the awards, as well as the incentives. Dear Guest, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. See more questions & answers about this hotel from the Tripadvisor community. Fresh pasta, fresh steaks how u want them, eggs which ever way you request. Dear Stacey W,Thank you for your recent stay with us.We are pleased to learn that despite the challenges mentioned , overall you had a positive stay for the most part.Your highlights and areas of improvements have been shared with our teams and the necessary actions/implementations are in progress.As we continue to improve our hotel, we hope welcome you back to an experience surpassing the last.Best Regards,Maydene Malcolm. The staff is great and very polite. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. hotels in Jamaica hotel you can enjoy an All Inclusive service with fun activities in front of a spectacular white sand beach. Said it wasnt a Jamaican thing. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. The food quality was comparable to many eateries at home. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. Dear Jimmy, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. At first everything upside down for us finally we met a Concierge her name is Sashorn this girl is amazing and she is doing a excellent job and to Mr Jeffery nuff respect for getting the tissue for me ot else I dont know what I would do and thanks a lot. We did very well in 2021 because of their support, because they went out during the pandemic and they sold and promoted our business, and were so grateful, she related. In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. the mini fridge was stocked daily but on a couple of days we had to call the desk and remind them. If you have kids, there is a kid club and a really nice water park. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. The Wendy's Company Coral Springs, FL 3 weeks ago Be among the first 25 applicants See who The Wendy's Company has hired for this role . The water would not go above your waist. Prices are the average nightly price provided by our partners and may not include all taxes and fees. THANK U OCEAN CORAL SPRING. Listing for: Crunch Fitness. In fact, the pace at which the US is going could see Jamaica receiving 75 to 80 per cent coverage from that country, and the UK could be at 60 to 70 per cent. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. This was a nice resort but really lacks in service, the swim up bar was one of the slowest places to be waited on, when you did get service they were out of beer or cups,etc. Keneve at the front desk was amazing and our bell man Shaun was wonderful. There was events taking place everyday on the hour! You can see our list of hotels and destinations by clicking on the icon on the right. The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. Community Development, Environmental Services, Finance, Human Resources, Library and Recreation Services, Office of the City Attorney, Office of the City Manager, Public Safety, Public Works. Jamaica must be flagged as a safe destination to ensure we gain the marketing support of our partners as one of the first choice for Caribbean vacations as it will be a race for destinations to come out of this ahead of its competitors.. And we went paddle boarding and snorkeled the coral reef with Matt! Weve put in a lot of hard work over the years and its a great feeling. If you don't have Privelege and have to go to the beach on the regular side it's awful. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. Ocean Coral Spring Resort: The Worst Birthday Trip!! ALL of the staff are so friendly. Unfortunately, I did see a few occasions where the staff were spoken to very rudely by customers, and they did respond in a way that i felt was just. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ocean Coral Spring is a new newly built five-star resort. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. The food was amazing, I didn't have a bad meal but the service was real slow. It is 3 lounge chairs deep (if that makes sense) and stretches a hundred yards or so (this does not include the Privilege Club beach). For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. The property is expanisve so there is some walking to restaurants but there are many. If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. This is both good and bad. The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. The ocean was the most beautiful Ive ever seen. Yes, free parking is available to guests. Is parking available at Ocean Coral Spring Resort? Must see the Micheal Jackson show..Best performance ever and dances are exactly like. To this review Spring, youll find an extensive programme of daytime and activities. Provide our guests with an exciting and enjoyable experience and we so we are delighted you... Ocs, General Manager at Ocean Coral Spring / hotel, you better let them.... Was wonderful a reservation, Sakura all the staff couldnt do enough for us and Bell. 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