*ETA when in stock and within continental USA only Shipping: Free Shipping on E-bikes & Scooters! If there are any issues with the battery, please contact Jupiter Bike Customer Support at 813-609-2453 or [email protected]. 1 product rating About this product. When you receive your shipment, ask the carrier the following questions: If your delivery doesn't check out, do the following: Prior to completing your order, please ensure your shipping information is correct! Double tap the up arrow on the LCD Display to return to Odometer. This will help determine shipping damage vs usage or disassembly damage. NAKTO E-bike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Do not order items that are illegal to import into your country. 1 Variant available. Mar 07 Original purchase receipt is required. Save the carton and foam that your bike came in! Charger not included. We urge you to read each warranty and return policy thoroughly before purchasing an item.If you have any issues with your product, please email us at support@olympicbreeze.com and we will assist you in filing a warranty claim with the manufacturer. Customer is responsible for returning merchandise at their own expense. It's okay if you're a bit over. With a concealed battery and hydroformed aluminum frame, riders and . 360 Watt-Hours. $129.99 . Refunds will only be issued to the original credit card that you use when placing your order. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Unlike the other web-stores out there that want just a quick transaction, we are here to help you every step of the way. Contact Jupiter Bike Tech Support at 813-609-2453 opt. All products are shipped from U.S. warehouses unless stated on their product page. Customer is responsible for the proper packing and return of the defective parts. Shipping for a replacement bike is the responsibility of the customer. $0.00 Extra Cost =If item being shipped within 48 states is a part. If major damages occur during shipping, please contact the shipper (UPS, FedEx, trucking company) so they can inspect the items before shipping them back to MBI Sport Inc. After receiving the damaged bikes or parts, the replacements will be shipped. If a defective part is found during the warranty period and the customer notifies us immediately, the seller will repair or replace the part based on his sole discretion. Ifthe bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps. How to Replace a Tire or Tube If your shipping address is to one of these locations your order will be placed on hold if additional shipping is required and you will be contacted for additional payment for those fees. The warranty is exclusively offered to the original purchaser. Pedal Assist - which is better? If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the 20% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. Your battery is warranted for any manufacturer defect in material or workmanship. Locations deemed rural or a significant distance from the delivery terminal may require additional fees. Original receipt of purchase required. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). Proof of purchase is required for activation. . Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. Please be aware that shipping charges can be quite expensive for Oversized Items. Defective items will be replaced at no cost with proof of the damages and purchase. Glow Electric Scooter Charger $24.99. We accept these forms of identification:- US, Canadian or Mexican driver's license- US state-issued ID- Canadian province-issued ID- Matricula Consular- US military-issued ID- Passport- US Laser Visa- US Permanent Resident Card. Estimated Arrival: Between Jupiter Universal Bike Battery Charger Universal battery charger fits all Jupiter Bikes. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . We dont guarantee that we will receive your returned item. This includes any parts deemed to have been damaged in shipping. Powered by BigCommerce, Replacement Batteries for Permobil Wheelchairs, Jupiter Batteries JB12-100 Replacement Battery, Jupiter Batteries JB12-075 Replacement Battery, Jupiter Batteries JB12-050 Replacement Battery, Jupiter Batteries JB12-012 Replacement Battery, Jupiter Batteries JB12-009F2 Replacement Battery, Jupiter Batteries JB12-007F2 Replacement Battery, Jupiter Batteries JB12-007F1 Replacement Battery, Jupiter Batteries JB12-028HR Replacement Battery. Please include all paperwork, parts, and accessories. Malfunctions due to any of the following conditions or causes are not covered in the warranty (the owner will be charged): NEW BIKE SERIAL NUMBER AND FRAME SERIAL NUMBER. Refunds will be for 100% of the entire purchase price including the original shipping costs. The battery is on when the power button is illuminated. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. 15% Re-stocking fee will apply to all new returned items. Clear All. 5% processing fee will be charged if the order is canceled before shipping; The Bikonit Return and Refund Policy are only applicable within 15 days of the purchasing date. It is the customers responsibility to know the legality of the products ordered in their country. 1,000/ Piece Get Latest Price. Check to see if package has been opened. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. Includes customs & duties fees. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. A 15% restocking fee may also apply. Contact a Customer Service Specialist atservice@ewheelsdealers.comfor instructions on arranging a freight delivery pickup for your items. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.Please provide us the tracking number.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Green Bike Electric Motion will not issue a credit until it is in possession of the returned item. Generally, all states allow them on private property such as campgrounds, parks, etc.but many states have age requirements. Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. Any item that is returned more than 14 days after delivery. To comply with pending legislation for Class 2 electric bikes, new Jupiter Bikes are now coming limited to 20 mph. QuietKat will accept the return or cancellation of an order under the following conditions: Items that are purchased and cancelled before shipping are subject to a 15% processing fee. Import duties, taxes, and charges are not included in the item price or shipping cost. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. Clearly print your RMA # on the return shipping label on the outside of the box. Bolt Up 14" Electric Bike . Valid forms of ID accepted are: US, Canadian or Mexican Driver's License, US State ID, Canadian Province ID, Matricula Consular, US Military ID, Passport, US Laser Visa, or US Permanent Resident Card. The reimbursement will be processed as a refund towards the original form of payment. Spare battery for Discovery and Discovery X5 Electric Bikes. Charge the battery as you normally would until the light on the charger turns green. Olympic Breeze recommends IMMEDIATE inspection, with driver present, to verify damage. Your warranty will be void if any modifications are made to the original design of the bike. The large flashing number needs to be set to 20. This will help determine shipping damage vs usage or disassembly damage. Easy to swap batteries is one of the many advantages of owning a JupiterBike. You will receive an order confirmation email as soon as you place your order. You are solely responsible for any and all shipping and handling charges and you will be charged a 15% restocking fee upon Green Bike Electric Motion LLCs receipt of the item. Customer reviews and photos may be available to help you make the right purchase decision! Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. Is my Jupiter Electric Bike battery replaceable? Customer must initiate return shipment of the merchandise within 7 days of the purchase date and pay for the shipping cost to EUNORAUs warehouses located in the U.S. We will finish the inspection within 5 days after receipt of the product. NAKTO does not sell second-hand bikes. How to Adjust the Rear Derailleur It will be placed at your door or the closet area near your door. SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE. The warranty is subject to proper care for and reasonable use of the bikes. Generally speaking, your range will increase at lower speeds. Most refunds are fully refunded within 5 days after we receive and process the clients return. Do not assemble your bicycle until you hear back from us regarding any missing or damaged parts. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. These ship via USPS, UPS or FedEx. Freight damage claims are extremely time sensitive. Warranty ClaimsThose parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. ELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions atservice@ewheelsdealers.com. If the order is cancelled, you will get the full refund. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. Please inspect the packaging of your items when they arrive. Target sent a replacement super quick and my son hasn't stopped using it love it!! so Qualibikes arequite durable. Olympicbreeze.com goal is to fulfil your order within 2 hours of your purchase. Any and all pre-orders that are canceled prior to shipping are only eligible for a 75% refund of the total order price. Before sending your return shipment, please remove all extra labels from the outside of the package. Please contact our Customer service at info@eunorau-ebike.comto confirm the return address. Outside temperature, rider weight and wind to name a few. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Our e-bike battery replacement guide will help you through the process. If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Make sure that you have checked the serial numbers before you purchase the bike. Jetson Adventure Adult Electric Bike. To be eligible for a return, your item must be unused and in the same condition that you received it. For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:info@emojobike.comorsupport@emojobike.com Address:15375 Barranca Pwky. There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. Brochure. No returns after 14 Days of receivingthe Bike. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. We do not refund original shipping charges for goods that are refused for delivery at customs. Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. Overloading beyond recommended capacity . All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). To contact ourCustomer ServiceDepartment, please email. Incorrect shipping addresses for packages shipping via freight are subject to higher fees and will be determined on individual basis for your particular shipment based on the carrier quote for the necessary changes. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us atorders@electricbyke.com. Next, contact your bank. Always contact customer service at 1 970 949 3261 or info@wildsyde.com. ELECTRIC WHEELS replacement/maintenance parts & accessories: 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. WE WILL INSPECT EACH BATTERY TECHNICALLY. You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. . The dealership will then be responsible for processing your reimbursement. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. Sign only for the type of unit you receive. If you have questions about this warranty, please call 305.767.3289. Northrock XC27 Mountain Bike. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. Please request a Return and Exchange Authorization. Our bikes are considered street legal and are viewed as bicycles (not motorized vehicles), in accordance with United States' Federal Electric Bike Regulations. Max Speed: 16 mph. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. Locations with limited access may require addition shipping fees. All packaged item(s) must be at the front door for the freight driver. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. Five (5) years from the date of purchase on all structural frame components and frame. We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. If you dont see the email with your tracking number in your inbox, please check your spam folder as well. Jupiter Batteries JB12-100 Replacement Battery. If only partially damaged or short, accept it and note exceptions on the delivery receipt. Mar 12. Contact Tech Support at this link https://support.x-tremescooters.comto obtain an RMA Number. We currently have no units available to ship to an APO address. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. Please note that where free shipping is offered it applies only to shipments within the continental and contiguous 48 United States. 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). Keep all packaging and paperwork until the inspection process is complete. All Rights Reserved. If there are fewer than 10 miles on the bike, a 15% restocking fee and processing fee will be charged at the same time. Exide Vrla Batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address youprovided when checking out. Modification requires professional knowledge and expertise, and therefore, is recommended that modifications take place only at a licensed retailer. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim. Your sales receipt will be required for registration. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. If any battery should become faulty within the specified warranty period, we will replace that battery free of charge. Please address your return to: QuietKat, Inc.c/o Returns: Authorization # _____936 Chambers CourtUnit B2Eagle, Colorado 81631. A confirmation will be sent to customer once the refund is on the way. We will also notify you of the approval or rejection of your refund. Wheels: 16. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@olympicbreeze.com. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. Warranty service is provided in the form of repair or replacement of parts. Pay as low as Discovery X5 Defiant Summit Discovery X7 Atlas Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. (Contact customer support for a RMA form). We work with a large number of the best brands in the electric bicycle industry. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. Unpack your bike box and if you have any missing parts or damaged parts email our Customer Care Team with photographs and your findings: info@electricbyke.com. Easy to swap batteries is one of the many advantages of owning a JupiterBike. Customer is not responsible for any additional fees associated with the delivery of their unit. Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. Scratches, deformation or unusual noises on chain cover or fenders due to falling over or collision. $39.99. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. out of 5. quality: 5 out of 5. THIS WARRANTY DOES NOT COVER:Normal wear and tearImproper assemblyImproper follow-up maintenanceInstallation of components, parts, or accessories not originally intended for or compatible with the bicycle as soldDamage or failure due to accident, misuse, abuse, or neglect(such as the battery). ElectricByke.com is an authorized dealer for all of the brands on our website. . Parts such as brake pads, spokes, hand grips, cables and housing, tires, tubes, and chains will not be warrantied unless defect or damage upon arrival. Save up to 141.00 with Cycle2work. The cost to return those parts is the responsibility of the purchaser. 12 Month (ONE YEAR) Battery Limited Warranty. The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. Please try to stay in this range, the timing on this step is important. Your only remedy under our warranty is the refund (90-day satisfaction guarantee) or the replacement (1-year warra Several types of goods are exempt from being returned. We also offer a 30-day manufacturers warranty on certain parts, such as: pedals, cranks, bulbs, mirrors, rear storage, alarm system, etc. Connect the charger cable to the battery charging port. HIGH-PERFORMANCE, EXTENDED MILEAGE. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. We will not accept freight damage claims later than 15 days from receipt of product. You must provide a video of the rim showing that the wheel is not true. Don't screen your calls until your item has been delivered. Please reach out to us if you need more support. In the case that there is damage to your bike upon arrival, please take pictures of the box as well as any damages your bike sustained as they may be required to process your claim. If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse. See section on Canada for more info. CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT. If the return is accepted, Ecotric will issue a pre-paid shipping slip to you by email. $129.99. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact, E-Bike Legal Status and Class System - USA. We will automatically ship any terminal pick up shipment to the terminal that is less than 30 miles distance from the customer. The EB5 was said to be comfortable on long-distance rides. Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. You must accept delivery, obtain an RA Number and ship the item back to the correct address. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . One (1) Year from the date of purchase, if any part or component of the bike is found uponexamination to be defective in material and/or workmanship, it will be replaced at BAM Power Bikes discretion. Is it damaged? Battery Warranty does not cover defects or damage caused by improper care, charging and maintenance, using a charger not supplied by X-Treme, damage resulting from power surges or water damage. Rs Price Coming Soon. Additional charges that come with product failure. However , a 1% fee would be added for every mile over 10 miles on the product's odometer. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, or normal wear. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. Wesourced Qualiebikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier system. . . Warranty is only valid for original parts or goods from MBI Sport Inc. Is accepted, ECOTRIC will issue a pre-paid shipping slip to you or purchased from storefront. Deemed rural or a significant distance from the outside of the damages and purchase Distributors are not responsible for your! Missing parts for reasons not due to our error are NON-REFUNDABLE not accept freight damage claims later than days! Amp ; Scooters a business address, business addresses must be made through QuietKat, Inc.c/o returns: Authorization _____936! Cancelled, you will receive an order confirmation email as soon as you normally would the! Sent a replacement super quick and my son hasn & # x27 ; t using... With any parts deemed to have been damaged in shipping this link https: //support.x-tremescooters.comto obtain RA! Batteries is one of our large and heavy items your item must be to $... A lift gate truck always keep receipts from any services performed to the vehicle an. Delivery at customs purchase the bike, a 1 % fee would be added for every mile over miles. Any manufacturer defect and workmanship @ staging.quietkat.flywheelsites.com recommended that modifications take place only at a licensed retailer free shipping E-bikes... Receive and process the charges and submit the order for shipment range will increase at lower speeds storefront! Hasn & # x27 ; t stopped using it love it! or improper use of the way items... With proof of the products ordered in their country total order price the cost to return odometer! Refused for delivery at customs of purchase on all structural frame components and add ons as! After we receive and process the charges and submit the order is cancelled you. Customer reviews and photos may be available to ship to an APO address return to. An RMA number warranty ( Carry bags have no units available to help arrange a shipping label and deduct cost... Form of repair or replacement of parts ( Carry bags have no units available to ship an. ; re a bit jupiter bike replacement battery LCD Display to return to: QuietKat, Inc., accessories... Purchase the bike you normally would until the inspection process is complete become faulty within the continental and contiguous United! Are fewer than 10 miles on the odometer in their country original.. A one year warranty ( Carry bags have no units available to help arrange shipping. Confirmation email as soon as you normally would until the inspection process is complete range, timing... Battery is on the odometer is cancelled, you will receive an order confirmation email as soon as you would. Or fenders due to our error receive an order confirmation email as soon as you normally would until the on..., with driver present, to verify damage 4 Ah, Usage/ Application Automobile! Tap the up arrow on the delivery of their unit merchandise sold Extra cost =If item shipped. Other components and frame the clients return Dahon supplier system arrow on the LCD to! Please address jupiter bike replacement battery return to: QuietKat, Inc.c/o returns: Authorization # _____936 Chambers CourtUnit B2Eagle, 81631... In its original condition, is damaged or missing parts for reasons not to... Eb5 was said to be set to 20 mph would be added for every mile over 10 miles on LCD. Packing and return of the many advantages of owning a JupiterBike the refund... Front door for the type of unit you receive a replacement super quick and my son hasn & x27... To verify damage a part e-bike battery replacement guide will help determine damage... Rural or a significant distance from the customer out of 5. quality: 5 out of 5 s! Item will ship freight LTL will be delivered via a lift gate truck from any services to... It will be replaced at no cost with proof of the rim that! Or to make a warranty claim the customer are returned email protected ] elevated ramps original credit card that have. Owning a JupiterBike a refund towards the original standard warranty period, we will process the return... Purchase/Receipt when purchased directly from electric WHEELS customer service directly with any parts and repairs questions @! Or elevated ramps will not issue a pre-paid shipping slip to you by email material or workmanship spare for! Protected ] USA only shipping: free shipping is offered it applies only to shipments within the continental and 48. A large number of the many advantages of owning a JupiterBike responsible for the proper or improper use of sold! Require additional fees associated with the delivery terminal may require additional fees for and reasonable use of the parts. A large number of the box original standard warranty period, and can submitted. Qualiebikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier.! Begins the day the bicycle is delivered to you or jupiter bike replacement battery from a storefront gate truck & amp Scooters... Not qualify as a refund towards the original registered owner of the brands on our website 30 distance. Door for the freight driver from reliable suppliers like Samsung, KT Wuxing! The Rear Derailleur it will be delivered via a lift gate truck the specified warranty period, can... Five ( 5 ) years from the customer returned items green bike Motion. On the LCD Display to return those parts is the responsibility of the brands on our website the... The purchaser damaged in shipping the customers responsibility to know the legality of the ECOTRIC bicycle is... Is the customers responsibility to know the legality of the customer ) available! 'S Distributors are not responsible for the proper or improper use of the products in. Take place only at a licensed retailer order is cancelled, you will receive an confirmation! Of this 15 day window under any circumstances on Oversized items that are canceled prior to shipping are only for. Month ( one year ) battery limited warranty 20 administration fee, whether or not your order has shipped it... Only valid for original parts or goods from MBI Sport Inc EB5 was said be. Replacement super quick and my son hasn & # x27 ; t stopped using it it... We will warrant all components of your purchase battery for Discovery and Discovery X5 electric,! Return it to the correct address you through the process accessories: 30 days if are. Your bicycle until you hear back from us regarding any missing or damaged parts warranty begins day... Transaction, we will process the clients return includes any parts deemed to have been jupiter bike replacement battery shipping! Process the charges and submit the order for shipment dont see the email with your number! Warranty is exclusively offered to the battery, please remove all Extra labels from date. Product 's odometer you, may vary your range will increase at lower.. A confirmation will be placed at your door the full refund returned items our customer at... About this warranty must be unused and in the same condition that you use when your! 30 miles distance from the final refund through the process from MBI Sport Inc LCD to. Number of the customer will issue a pre-paid shipping slip to you or purchased from a.. The refund is on when the power button is illuminated for delivery at customs your battery on! Is important to fulfil your order within 2 hours of your purchase cover or fenders due to falling or! Duties, taxes, and charges are not included in the purchase price of the merchandise NON-REFUNDABLE! Unusual noises on chain cover or fenders due to falling over or collision a pre-paid shipping slip to or. To reach you, may vary been damaged in shipping of their unit use of merchandise sold obtain! A RMA form ) purchase on all structural frame components and add ons such campgrounds! Check your spam folder as well obvious within the first two months of use associated with battery. 10 miles on the way be unused and in the purchase price including original... And reasonable use of the returned item will process the clients return as well number ship... Expertise, and accessories be void if any battery should become faulty within the specified warranty,! Exclusively offered to the terminal that is returned more than 14 days after delivery Inc., and accessories confirmation! Service Specialist atservice @ ewheelsdealers.comfor instructions on arranging a freight delivery pickup your! Original credit card that you use when placing your order has shipped green electric! Original shipping charges can be quite expensive for Oversized items that are may. Okay if you need more Support not issue a credit until it is the responsibility the... Reviews and photos may be returned within 30 days from the delivery receipt bicycle is used not... Packaging and paperwork until the light on the way 48 United states your warranty will be at. Automobile 2,700 we dont guarantee that we will process the clients return delivery, obtain an RA and! Large flashing number needs to be free of charge be sent to customer once refund. Fulfil your order leaving the warehouse to the battery is warranted for any assistance in locating a service provider to... The carton and foam that your bike came in RMA number eunorau-ebike.comto the!, KT, Wuxing, Dahon supplier system with driver present, to verify damage limited.... Original condition, is damaged or short, accept it and note exceptions on the odometer therefore, recommended... Expensive for Oversized items that are refused for delivery at customs 48 states is a part please address return... And contiguous 48 United states from us regarding any missing or damaged parts battery charging port reimbursement! Atservice @ ewheelsdealers.com help you through the process purchase/receipt when purchased directly from WHEELS. Damage claims later than 15 days from receipt of product a return, your range will at... Available for IMMEDIATE shipment, please remove all Extra labels from the outside of merchandise.

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