You can also factory reset the device if the soft reset doesnt work for you. Step 6Schedule your appliances. While Alexa devices are generally reliable and useful tools, they dont always perform as wed like them to. If all else fails, you can reset the smart plug to factory settings. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. Please open the Gosund app- click the device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". Check your Alexa device to make sure that it has power if it wont respond. 3. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. 2.Launch the app and register a new account(or login if you're already registered); The software version of your device and the app should be up to date. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. Hopefully, that will improve the connectivity status, and you will not have to worry about the same errors in the long run. Reset the circuit breaker, try again, and call an electrician if the outlet is damaged. Try another outlet, or check the circuit breakers. Re-adding the devices didn't work. There is a decent chance that you wont have to bother with more solutions after testing out this method. Next, wait for Alexa to connect to Smart Life. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. If you need to charge your mobile device for a few minutes before beginning setup, do so. This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. More so, check for updates and update the appif theres any. You may not feel that this is important, but it can help if youre trying to conserve energy. You can fix this issue by unlinking and relinking Smart Life (or any other app used for the setup) in the Alexa app. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. For a low cost, you can purchase a small plug that will convert any electric-powered item in your home into a smart device. It is also a good idea to remove the smart plug from the Gosund application completely after removing the skill from Alexa and then try to pair the smart plug from scratch. Picture of the left front of the Gosund mini smart plug, with the Action . But if youre connected to a 5GHz Wi-Fi network, switch it to a 2.4GHz network. Turned on the Tuya skill and boom, works like new. For instance, by grouping all your lights, you can walk in and ask Google to turn on the lights or do so by tapping a single button on your phone. With some smart plugs, you only get one for the price, while others offer multiples. If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. I'm sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. First, make sure you keep your phone within 30 feet of your smart plug during setup. Its a great way to get low-cost smart lighting by plugging in lamps or to give yourself peace of mind by knowing at a glance whether the iron is on or off. Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. I don't want to return it. Same thing here. I have Gosund Plugs and all plugs and switches work fine. iPhone v. Android: Which Is Best For You? Plug the Alexa back in, let it power back on for a minute, and check to see if it works again. Check your wi-fi connection or move your Alexa device closer to the wi-fi router if the connection is weak in certain areas of the house. If you split your home WiFi, it may run with two or more bandwidths. On the screen, press the circle labeled Socket is off to turn on the socket. So be sure youre using the right Wi-Fi password. Tuya is working so use that option to confirm your device. Replacing your lights with connected LEDs is one of the easiest ways to smarten things up around the house. Smart plug not responding - 6 causes & fixes A quick method here is to rely on a different outlet and then check up on the smart plug one more time. Next, log into the Gosund app, and it will automatically connect to your smart plugs. Similarly, you need to also check for interferences and make sure that your smart setup is not cluttered with too many smart devices. Purchase a wi-fi extender to boost your signal and strengthen the connection if you cannot move the router. Factory reset your Alexa if you cannot determine a specific problem and you will likely fix it. I found this site. Your Wi-Fi network's signal strength is weak. While the Easy Mode is recommended, the connection may sometimes fail. Note: Set up Gosund before setting up Alexa/Google Home. Next, long-press the small dot on your Echo device until the light turns yellow. Is Gosund compatible with Alexa? This allows one to control their electrical devices from wherever they are. Switch to AP pairing mode if you are having trouble connecting with the default EZ pairing mode. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. Get free, zero-commitment quotes from pro contractors near you. App control is one of the best things about a smart plug. Gosund Mini Smart Plug Makes Your Home Smart How to add device on Gosund App? DWYM is your trusted product review source. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. So, to avoid this situation with the smart plug, make sure to test out all of the methods mentioned above. Power outage or power surge. Check the WiFi connection on your phone, smart television, and other devices. Be sure to update the information in the Gosund app. Likely an issue with amazon. 1. Press question mark to learn the rest of the keyboard shortcuts. Step 2: Enable a Skill which is Gosund in Alexa APP/Google Home App. My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. How do I set up a Gosund smart plug with Google home? connection and initial setup of the smart plugs, How To Change Wyze Notification Sound? That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues, 1. That way, youre sure all previous settings are erased, along with any bug. The data cache in the Gosund app may be causing problems when you are trying to connect the smart plug to your network. Red indicator means plug being in connection succeeded condition. The Wi-Fi smart plug is compatible with Apple HomeKit, allowing you to . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you own an Amazon smart speaker like an Alexa or Echo Dot, an Amazon smart plug is well worth considering since youll simply be able to plug it into the wall and wait for it to connect. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? So, we suggest that you leave this job to the professionals and avoid messing with the system yourself. Was this information helpful? There are steps you can take to ensure a smooth setup. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. Set up your account password. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. FREE Smart Home, Home Automation & IoT Tips. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. Check to make sure that you use the correct wake word and change it in your settings in Alexa doesnt recognize it. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Refer to your user manual for detailed instructions. Lights: Repeat installation process. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. Look for a smart plug with an easy-to-use app that has all the features youre most likely to need. Here's a step by step guide: Did you enjoy this tip? Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. At this point, you need to take a peek at the hardware side of things. As you can see, it works via the Smart Life App. Unsubscribe at any time. Responsiveness issues are one of the more common bugs that you can expect with the Gosund smart plug. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. Weak Wi-Fi signal strength can also cause connectivity issues. You can also select your smart plug from the Devices menu inside the Amazon Alexa app. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. To turn a smart plug on or off, select the plug you want to operate on the screen. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. If you notice one appliance is particularly energy-draining, you can look for ways to reduce power consumption and possibly knock some dollars and cents off your monthly utility bill. One benefit you wont find with many smart plugs is energy reporting. Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. But we recommend you use the Smart Life App as it has more features. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. Click the button below to subscribe! But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . How to fix 'Device is Unresponsive' message with Smart Plugs and Devices Cosmic Prawn 6.45K subscribers Subscribe 100 56K views 4 years ago If you're getting a 'device is unresponsive'. Our articles have been read over 275 million times since we launched in 2007. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. It will work with your Gosund login/password. This skill may share device information with Amazon. Now choose a device (Echo and the like). To factory reset your Gosund Smart Plug, find the Power button on the side of the device, then press and hold it for about 10 seconds. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. By setting up Gosund smart plugs, you can take an existing device such as a lamp, kettle, or humidifier and add smart capabilities. Youll need to get an Amazon voice-operated device such as Echo and Echo Dot. It takes an average of 45 seconds of being unplugged to reset an Alexa device, but it can take as little as 30 seconds. Rest of the methods mentioned above times since we launched in 2007 dot on your phone within 30 of... Via the smart Life platform as the back-end for cloud methods mentioned above (... 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