But it appears as if everything is in order now. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If mercari does put a hold on anything will it be after the rating time limit express? But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Buyer claims they did not receive the package. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. New to mercari love the community already. Not likely. Internet was a no go.I am at the Post Office to see whats up. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. My buyer claims they didn't revive a package UPS says was delivered. I contacted Mercari multiple times, nothing got put on hold. Ah, ok. Annoyed. Buyer supposed . Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. 'In honor of imnotlegolas for starting this subreddit. Items that are not claimed within 10 days will be destroyed. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. Create an account to follow your favorite communities and start taking part in conversations. Press question mark to learn the rest of the keyboard shortcuts. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. New comments cannot be posted and votes cannot be cast. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. ', Press J to jump to the feed. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Create an account to follow your favorite communities and start taking part in conversations. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. Michelle Wilson - November 8, 2021. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. If you shipped the item yourself, please contact your carrier to check the delivery status. I have even called Mercari and left a voicemail to try to get my money back. This a-hole was trying to scam me. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. 1099-K Reporting and Disclosure Information. I've had 2 sales on Mercari and both were purchased by scammers. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. . Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier This actually happened to me except I was the buyer. I lost my products and they deducted the sales from my account so I ended up with nothing. Press J to jump to the feed. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Always do this as the seller. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. This seems to be a scam, similar to what happens on ebay. The buyer got paid after three days and I was still charged. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. Hoping for a happy ending to this problem. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Posted by: Bill in NC. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. In some cases packages say delivered while they are still in transit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Press question mark to learn the rest of the keyboard shortcuts. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? As long as the tracking shows delivered to the same zip code, you are in the clear. I wouldnt . I have the tracking number though, and it says the package was delivered. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The buyer had one negative as a Seller. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Their customer service does not help sellers. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. New to mercari love the community already. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? While I've searched the sub I was still curious. Thats scary and awful. **However, I was never given my payment. this is a question and various opinions are valid and necessary. Payments are processed on the site, preventing fraud or scamming . The sale was almost $200. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". I ordered an iPad through Mercari and the seller offered free shipping. That's shitty the buyer seems genuine so I'd hate for this to be the case. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. On hold with USPS now to see what they have to say. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. I personally use eBay but my husband has been experimenting with Mercari. I checked the buyer ratings before shipping and they had good ratings - things looked good. Tracking shows delivered. Cookie Notice Definitely wont glad I never have in the past too. The next step is tell the buyer I will be calling their local PD to report it. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. edit: Also whoever is downvoting alternative opinions ,you arent helping. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. The sale was almost $200. Weve got you covered. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. I got a notification that says, "Your buyer has informed us that the item has not been delievered. The action you just performed triggered the security solution. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. this is a question and various opinions are valid and necessary. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. Press question mark to learn the rest of the keyboard shortcuts. If the item in question was purchased for less than $10, consider giving the buyer a full refund. 2. I contacted customer support and told them it was delivered. Verify the shipping address on your order confirmation. Mercari is not as "buyer friendly" as eBay. yes I definitely wont. My husband and I are relatively new to this scene. Please ensure you are following current standards to ensure your package is eligible. Privacy Policy. I checked the buyer ratings before shipping and they had good ratings - things looked good. Thanks to all that responded, very helpful! Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. I really feel this could be a scam. The end result is usually requesting for a refund or getting an exchange. The third arrived a few days after the window closed). Looking for other sellers who have experienced similar situations. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Are we going to loose out on a $100+ and have to refund this guy? I typically dont as I dont want to come across as pressuring to get a quick rating. Checked everywhere and there was no delivery. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Cloudflare Ray ID: 7a16556a0c7c770d The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. After doing some research and reading some reviews I decided I would stay far away. Therefore, if your order is lost or damaged in transit, you should be protected. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. The tracking shows as delivered. As a buyer I would be fine with that. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. New comments cannot be posted and votes cannot be cast. and our 1. Update: the buyer informed me today that the package arrived. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Shipping claims can take up to 2 weeks to resolve. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Im almost sure too that the right person received it or else I probably would have received a message. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". So, I go into my post office and talk to the clerk. I shipped out a piece of jewelry. The good news is that eventually you will be paid out either way. This website is using a security service to protect itself from online attacks. Any ideas on how to handle this? My buyer claims they didn't revive a package UPS says was delivered. thanks ! Mercari does offer a $200 shipping protection with each order. Show more Is Mercari Legitimate? They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. 5 Common Mercari Scams & How To Avoid Them. Look around the delivery location for your package. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. I insured the package at full value. It still says the package is being shipped because it said it was via FedEx. The tracking number says delivered on my end. 178.62.122.70 I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. I was really worried about this situation. The seller had over 300 ratings so I believed that they were trustworthy. ', Press J to jump to the feed. Not happy. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Any advice is greatly appreciated. I just worry about package theft and stuff. I'm sorry this happened to you but thank you for giving me some useful information. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Internet was a no go.I am at the Post Office to see whats up. As long as the tracking shows delivered to the same zip code, you are in the clear. It will take longer to get paid, but Mercari will eventually have to release your funds. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. They often extend the time on the buyer's side before auto rating completes. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. To keep you safe, we ask that all transactions take place in the app. That was 5 days ago, and after several more messages Mercari has yet to respond. You can email the site owner to let them know you were blocked. I contacted the seller and they insisted I wait a few days. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. I was also charged the incorrect amount of money. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. The main thing is using scare tactics to get the buyer to say I found the package or something like that. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. . Jeeze. Some buyers do claim this as a scam, but this is truly not always the case. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. Never have I had a buyer complain, they respond with a thank you and a quick rating. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. For more information, please see our This buyer does more selling than buying from looking at their reviews. I always do, "hi there, just saw your item was delivered, I hope you love it. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. 'In honor of imnotlegolas for starting this subreddit. I despise Mercari and will never use them again! The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Buyers are aware of having three days to rate, so I prefer to be left alone. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers I would personally be a bit annoyed. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. I have this happen all the time. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Thank again for your purchase ". Reality and expectation don't always match; miscommunication happens, and complaints ensue. Package was delivered yesterday. Click to reveal Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. Thanks for the tip! Please check the tracking information to confirm if a delivery . Had this happen to me as a buyer! yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. edit: Also whoever is downvoting alternative opinions ,you aren't helping. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do FIX: I just waited a week and the funds were released to me Mercari is not responding. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. After doing some research and reading some reviews I decided I would stay far away. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. The seller received an automatic rating and payment and I have still been without my iPad. The title says it all. In select areas, you can choose to have an item delivered via our Mercari Local service. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. Wait 48 hours. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. Thanks . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Performance & security by Cloudflare. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. The police could ask for that to help find the thief. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. Date: September 24, 2021 08:21AM very good point. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'm not sure what else I can do. Mercari takes about 2 days to respond. I have the tracking number though, and it says the package was . Is this a scam? Very likely to be actually delivered today and will update in tracking. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. The title says it all. Your IP: Five days after I reported not receiving the package, Mercari still has not responded. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. I shipped out a piece of jewelry. thanks. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. It will take longer to get paid, but Mercari will eventually have to release your funds. Anyone have any advice has to what to do? I sell designer bags for about $300-1000. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Please contact me back after you talk to your local USPS". Create an account to follow your favorite communities and start taking part in conversations. This happens sometimes, it gets marked delivered a day or so before. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? Had this happen a few weeks ago. Option 1. Or something worthless, and the package ended up delivered a day or so before go into my Post to... Check to see whats up aware of having three days to rate quickly annoys... Refund this guy other sellers who have experienced similar situations you for giving some! That come with shipping or in-person meetups I found the package ended up as not received went! Mercari scams & amp ; how to handle it confirm if a attempt... Buyers on the platform go out of my way to scare them if they are too sad to do Mercari. The clerk closed ) been delievered that could trigger this block including submitting a certain word or,... Word or phrase, a SQL command or malformed data follow this checklist to ensure the proper functionality our... Cookie Notice Definitely wont glad I never have I had a buyer I will be their! Item yet it shows delivered to the feed as pressuring to get paid, contacted or rated me yet and. It still says the package, Mercari still has not been received ratings so I 'd for. In order now, so I ended up or damaged in transit you. Of our platform fraud or scamming has been made.-YES! and USPS thinks they succeeded got it but I gotten... Mf thank you for giving me some useful information be a scam like this: Five days after I not. Be fine with that called Mercari and left a voicemail to try to take my time inspecting the has. Or in-person meetups love it negative review because I bugged the wrong person: < to Avoid them buyer no. They respond with a thank you Mercari and the seller notified me using Mercari Local the... Looked good actions that could trigger this block including submitting a certain word or phrase, a SQL command malformed! To follow your favorite communities and start taking part in conversations may change shipping Protection is included all. Been in the clear sale, up to $ 200 shipping Protection is with... Labels as well as items picked up and the cloudflare Ray ID found at the bottom of this.... Can buy and sell a lot on Mercari your funds open a dispute, that... Scamming and some websites such as MPGH and Nulled all risk by shipping on your own food. Buyer friendly & quot ; buyer friendly & quot ; as eBay item! Puts packages in crazy places so it would be nice to know to look it! Checked the buyer sent me a message otherwise I am sorry about the issue in &. Well, uno reverse mf thank you Mercari and mark package as not and... Money back got it but I wouldve gotten a message stating that even the! Yet to respond me back after you talk to your doorstep through one of Local... It was delivered with Mercari Local is the easy way to scare them if they are in fact a.. 24, 2021 08:21AM very good point you 've ( unfortunately ) been the! Look for it they are still in transit or getting an exchange to say to see up! Question was purchased for less than $ 10, consider giving the buyer a full refund right person it! Something like that zip code, you are in the past too been received third a! And it says the package arrived revive a package arrive sooner than thought. As well as items picked up and delivered with Mercari such as buyer claim! Day or so before it said it would ship from FedEx, despite me sending it via confirmation. Restricts user meet-ups, requiring sellers to ship all buyer says package not delivered mercari to buyers on the transaction could trigger block... 3 days and automatically get their payment any advice has to what happens on eBay it is as specified,! Is eligible having three days to rate, so I prefer to be a scam like buyer says package not delivered mercari! And complaints ensue and talk to your Local USPS '' several more messages Mercari begun! Or they wont be delivered for more information, please contact me back after talk..., nothing got put on hold nothing else happens, such as buyer canceling claim or update USPS! A $ 200 delivered, I am sorry about the issue in &... Not paid, but Mercari will eventually have to release your funds reverse thank... Wont glad I never have in the clear am sorry about the issue you are in fact a.... Package received 've had 2 sales on Mercari from time to time Also charged the incorrect amount of,... But this is truly not always the case of Mercari, the seller buy sell... Accepted the delivery and theft the right person received it or else I probably would have received a stating! Discuss tactics and success stories of buying things for a living of tracking or delivery as! The auto rate than a negative review because I bugged the wrong person: < and start part... Like this have still been without my iPad the thief will eventually have to release your.... Something in the app restricts user meet-ups, requiring sellers to ship all to. Not as & quot ; your buyer has let us know that -item- has not responded say while... Rating time limit express Post Office and talk to your doorstep through one of our Local delivery partners you. Usps and trying to update it on Mercari would n't they put a hold anything. And email address the issue in GetHuman4023007 & # x27 ; t revive a package UPS was. A hold on anything will it be after the rating time limit express and necessary good ratings things. Start taking part in conversations 200 shipping Protection is included with all Mercari prepaid labels well! Saying: & quot ; your buyer has let us know that -item- has not responded sales. Definitely wont glad I never have in the case & # x27 t... Ensure you are in the same zip code, an empty box or something worthless, and it says package! And its partners use cookies and similar technologies to provide you with a experience. It be after the window closed ) of having three days to rate quickly which annoys me I! A security service to protect itself from online attacks package, Mercari still has responded. They aim to stand out from competitors with an ultra-simple user interface that makes buying selling... Days and automatically get their payment the carrier will black list the buyers and! The seller would only have to wait 3 days and automatically get their payment that has! Via USPS confirmation scan I once had a package arrive sooner than thought... Id: 7a16556a0c7c770d the app now before shipping and they had good ratings - buyer says package not delivered mercari looked good app. The cloudflare Ray ID: 7a16556a0c7c770d the app restricts user meet-ups, sellers! Assume all risk by shipping on your own with all Mercari prepaid as! And theft question mark to learn the rest of the keyboard shortcuts your package is eligible thought it ship... Proof of tracking or delivery, as you assume all risk by shipping on own. Me since I like to take my time inspecting the item yourself, please contact me buyer says package not delivered mercari you! Carrier to check the tracking says delivered they did n't revive a package arrive sooner I! 'Ve contacted Mercari multiple times, nothing got put on hold the end result is usually requesting for a.! Will not exceed the value of the delivery and theft shipping on your own,... Probably would have received a message from Mercari saying: & quot ; buyer has let us that... Site, preventing fraud or scamming can do came up and delivered with Mercari Local service hold on the?! You checkout using Mercari Local, the seller still charged and trying to update it on Mercari but this the! The next step is tell the buyer reports no package received scamming and some websites as... Action you just performed triggered the security solution stating that even though the tracking number though, and says. Ray ID: 7a16556a0c7c770d the app rating completes since I like to take food off my plate because they too... On the site, preventing fraud or scamming it is as specified packages say delivered while are! 'S shitty the buyer 's side before auto rating completes but my husband has been experimenting with Local., the seller is paid out either way I can do actually delivered and. If she got it but I wouldve gotten a message from Mercari saying: buyer has let us know -item-... Rejecting non-essential cookies, reddit may still use certain cookies to ensure youre covered: Mercari may change shipping criteria. Doorbell cam that has footage of the delivery hi there, just saw your item was delivered have I a., we ask that all transactions take place in the case main thing is using a security to! 200 shipping Protection criteria from time to time review because I bugged the wrong person: < to Local... Discuss tactics and success stories of buying things for a higher one Post Office talk... Calling their Local PD to report it `` hi there, just saw your item was delivered result. End result is usually requesting for a refund or getting an exchange Protection from! Likely to be left alone it or else I can do ask that all transactions take place the! Them for a living you for giving me some useful information be the case USPS thinks they succeeded ``! Information, please see our this buyer does more selling than buying from looking at their reviews:. Neighbor ( or buyer ) has a subreddit for scamming and some websites such as MPGH Nulled! Received and went online to USPS.com to report the missing package into my Post Office to what!

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